Client Regulatory Reporting Analyst

Citi; Belfast; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Citi is seeking a Client Regulatory Reporting Analyst to provide top-tier support to clients globally. This role requires strong communication and analytical skills as well as the ability to manage client queries effectively while collaborating with various internal teams. Join Citi to enjoy competitive benefits and the opportunity to develop within a global financial institution.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Strong interpersonal skills to develop relationships internally and externally.
• Excellent verbal, written, and presentation communication skills.
• Strong organisation and multi-tasking skills.

Responsibilities

• Direct point of contact for clients ensuring queries are addressed efficiently.
• Identification and tracking of risks and issues.
• Work collaboratively across time zones to enhance service quality.

Skills

Communication

Interpersonal

Analytical

Problem-solving

Organisation

Risk Management

Job description

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Client Regulatory Reporting team services Citi’s clients globally with their Regulatory Reporting related queries. The team collaborates with internal and external stakeholders globally.

The Client Regulatory Reporting Analyst will be responsible for dealing with client queries daily, managing exceptions, risks and issues whilst maintaining an open dialogue with Citi’s clients. The analyst will work with wider Citi teams to help establish new controls to help Citi become more proactive than reactive when engaging our clients with Regulatory Reporting issues to ensure Citi are providing an excellent service to their clients.

What you’ll do

• Direct point of contact for clients with accountability to ensure all client queries for are addressed efficiently and effectively and we are providing a superior client service.
• Ability to build and maintain relationships with multiple teams internally and externally to ensure that queries are understood and addressed in a timely manner.
• Identification and tracking of risks and issues, ensuring appropriate escalation processes and timelines are followed, to drive and deliver improvements where issues are identified.
• Work collaboratively across time zones to provide the best service to clients and partner with implementation teams to develop and continually improve our controls.
• Creation, maintenance and enhancements of procedures and process documents to ensure services are being provided to clients in the most efficient way possible.
• Conducting root cause analysis on trade submissions to identify errors, creation of daily MIS and oversight of end to end remediation of these items.
• Maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis

What we’ll need from you

• Interpersonal: Strong interpersonal skills to develop relationships both internally and externally to collaborate effectively. Ability to influence individuals who do not directly work for you.
• Communication: Excellent communication skills (verbal, written, presentation) and ability to liaise with external clients and establish effective working relationships and partner across the organization with a clear client orientation.
• Organisation: Strong organisation and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment is key.
• Analytical: Strong analytical and problem-solving skills. We work to find solutions to the challenges we come across.
• Self-reliant, good problem solver results oriented.
• Strong risk management and control mindset.
• Energetic, flexible, collaborative, and proactive.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career” We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-NG3

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.