Client Project Support Officer

JR United Kingdom; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in public sector decarbonisation is seeking a Client Project Support Officer to monitor project delivery and client relations. This 12-month fixed term role involves managing compliance for significant funding projects, fostering partnerships, and supporting process improvements. The successful candidate will benefit from 28 days of annual leave, a contributory pension scheme, and training opportunities.

Benefits

28 days of annual leave

Contributory pension scheme

Public transport support

Access to an Employee Assistance Program

Training and development opportunities

Qualifications

• Experience in project support or coordination in a related field.
• Strong analytical and reporting skills.
• Ability to maintain client relationships and manage project data.

Responsibilities

• Ensure project compliance with funding requirements.
• Build strong client relationships and handle inquiries.
• Analyze data and prepare reports for stakeholders.

Skills

Customer Relationship Management

Data Analysis

Communication

Project Management

Job description

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Client Project Support Officer, Warrington, Cheshire

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Client:

Salix

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

12 Month Fixed Term Contract

As a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects, funded through grants and loan programmes by BEIS, Scottish and Welsh Governments. You will be part of one of Salix’s programme delivery teams, managed by a programme coordinator and a programme manager.

Your responsibilities will include ensuring project compliance with Salix’s funding requirements, building strong client relationships, and being their first point of contact for queries. You will support approximately 20 projects with a total value of around £50m. Additionally, you will participate in team meetings and contribute to process and system improvements to enhance the company's operations.

Key Responsibilities:

• Develop strong customer relationships through meaningful site visits.
• Maintain the integrity of client project data using CRM systems.
• Analyze data to generate insightful reports for the board and funders.
• Manage your daily tasks efficiently in a dynamic environment.
• Oversee payment processing and cash flow forecasting accurately.
• Draft impactful letters and review legal documents thoroughly.
• Create reports and presentations showcasing project contributions.
• Respond promptly and professionally to internal and client inquiries.
• Collaborate with the Communications and PR team to share insights and prepare materials for events, conferences, and webinars.
• Participate in organizational activities, cross-team projects, and charity initiatives promoting positive change.
• Uphold health and safety standards, fostering a culture of well-being and support.

What We Offer

• 28 days of annual leave
• Contributory pension scheme
• Public transport support
• Access to an Employee Assistance Program
• Training and development opportunities

Salix values diversity and encourages applications from all backgrounds. Applicants are asked to complete a diversity and equality form via the provided link to help us monitor our processes.