Client Project Manager - GMP

Isio; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Career development opportunities

Job summary

Isio is seeking a Client Project Manager with pensions expertise to lead complex, bespoke client projects and act as a trusted advisor to senior stakeholders. You will oversee the full project lifecycle, drive strategy, and support GMPe and data transformation initiatives across Isio’s Pension Administration and Operational Solutions teams.

You will mentor junior staff, champion best practices in project management, and contribute to the evolution of our capabilities while working in a hybrid

Qualifications

• Experience delivering complex client projects in the pensions industry.
• Proven ability to influence senior stakeholders.
• Strong communication and presentation skills.
• Proficient with MS Office and project management tools.

Responsibilities

• Drive and manage project strategy and full life cycle for multiple clients.
• Stakeholder management with senior client and internal leadership.
• Develop colleagues, maintain high performance culture.
• Resource and financial management including fees and invoices.
• Lead business development and proposals.

Skills

Project management

Stakeholder management

Client relations

Communication skills

MS Project

Education

APM PMQ / ChPP preferred

Tools

MS Project

MS Office

Job description

Client Project Manager

We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will have a strong track record of leading complex client projects and influence at a senior level.

The Pensions Project Management Team sits within the Actuarial & Consulting service line and as part of our broader Projects team. You will lead high-profile, strategic client projects and work with senior leaders across all service lines nationwide.

This position offers an excellent opportunity to take the lead as Client Project Manager on our complex, bespoke client-facing projects, as well as performance manage project managers and contribute to the evolution of our project management capability, while acting as a trusted advisor to senior stakeholders.

A good example of the types of projects we are looking for you to lead, and a key area of immediate focus for us, will be on GMPe projects work where you will work closely with the GMPe Programme Director to deliver the intended outcomes. Other areas that we are actively growing support for are working closely with Isio’s Pension Administration and Operational Solutions teams on data transformation, and insurance transactions (including buy-ins and buy-outs).

What the role entail's will vary, however typically these will include:

• Client projects/strategy – Drive, define and manage project strategy and the full project life cycle for multiple clients at a time, including set-up, planning, managing/progress reporting to key stakeholders, control, and project close.


• Stakeholder management – Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision-making and providing strategic guidance. Involvement in Business Development opportunities, pitches and client proposals.


• Team management - Opportunity to develop colleagues, fostering a high performance culture, and ensuring clear communication across the team.


• Resource management – Supporting the central programme team to assign and prioritise resources to projects.


• Financial Management – WIP management, preparation of fees/invoices, control of budget v actual.


• Proposition Development - Lead the ongoing development of the proposition, ensuring it remains competitive, customer centric, and aligned to market opportunities and the strategic priorities of the firm.


• Capability Development – Champion best practices in project management, mentor junior team members, and contribute to the development of frameworks and methodologies.


• Business Development – Play an active role in business development, supporting RFPs, pitches, and proposals, and identifying opportunities for future engagements.

What we're looking for:

• Experience delivering complex client projects within the pensions industry, with a proven ability to manage multiple high-value engagements simultaneously.


• Demonstrated ability to influence senior stakeholders, lead cross-functional teams, and manage competing priorities.


• Exceptional communication and presentation skills, with the confidence to represent Isio at senior client forums.


• IT literacy – Microsoft Office suite (including MS Project), and familiarity with project management tools.


• Ability to work autonomously while providing leadership and direction to others.


• Professional Qualifications: Association for Project Management (APM) PMQ or Chartered Project Professional (ChPP) preferred.

Why Join Isio

Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.

We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.

Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits.

About Isio

A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services.

Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking.

Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us [e-mail]