Client & Product Transformation Office: Client Solutions EVP

Citco Group Limited; Camden Town; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading financial services provider in Camden Town is seeking a senior professional to lead client transformations in the Real Assets sector. Candidates must possess over 15 years of industry experience, strong client-facing skills, and a proven ability to manage business transformation initiatives. The role requires excellent leadership qualities, strategic thinking, and an understanding of the Real Assets landscape. This position offers the opportunity to work with top-tier clients and influence industry practices.

Qualifications

• 15+ years of real assets industry experience required.
• Client facing experience in financial services essential.
• Experience in business transformation initiatives preferred.

Responsibilities

• Act as European/APAC lead for Real Assets client transformation.
• Work closely with clients to assess fund servicing needs.
• Design and implement client transformation engagements.

Skills

Leadership

Communication

Client relationship management

Strategic planning

Industry knowledge (Real Assets)

Education

Professional Certificate or Degree (Bachelor's/Master's)

Tools

Yardi Voyager

Job description

Overview

Job Description Client & Product Transformation Office: Client Solutions EVP About Citco The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

Responsibilities

About the Team & Business Line: Transformation Office strives to create a consistent ability to standardize and optimize our organization at all times. By bringing together subject matter expertise across process, platform and line of business, we provide clear direction and governance to change, positioning CFS to continually evolve & scale to the changing market dynamics, to our business demands and to our client needs. As a core member of our Transformation Office, you will be working with some of the industry\'s most accomplished professionals to deliver the most effective and efficient solutions for our clients and our business.

• Act as the European / APAC lead for Real Assets client transformation and solutioning.
• Act as a liaison between the Real Assets line of business and Transformation Office, partnering with line of business leadership on strategy and technical solutions to assist in achieving their business objectives.
• Act as the design authority for Real Assets client solutions, ensuring solutions are in line with enterprise strategy.
• Provide subject matter expertise and deep product knowledge of Real Assets.
• Assist with Private Markets transformation and change initiatives.
• Assist in developing and executing on client data strategy and solutions.
• Work closely with clients and business to assess client fund servicing needs, design target operating models and identify technology solutions best suited to meet client needs.
• Work directly with Business Development to play an active role in client pitches effectively demonstrating and communicating Transformations Office\'s expertise, best practices and technological solutions.
• Demonstrate a client-driven approach at all times, fostering long-term relationships with clients and prospects throughout the sales and onboarding process.
• Design & implement strategic client transformation engagements by actively collaborating with the client & the wider Citco business.
• Work closely with Business Analysts and broader project and business teams to guide, teach, and impart specialized knowledge.
• Collaborate with leadership to identify and prioritize key areas for transformation, ensuring a strategic and cohesive approach translating business strategies and goals into executable projects.
• Collaborate with leadership to drive strategic direction of the Transformation Office shaping business decisions, and driving growth and revenue.
• Engage with internal stakeholders to communicate the benefits and implications of transformation initiatives.
• Highlight areas of risk, contribute to meetings and overall project reporting via the project manager.
• Maintain a proactive approach to staying up-to-date on industry changes and technology advancements.
• Lead and mentor junior team members to foster a culture of innovation, collaboration, and continuous improvement within the Transformation Office.

Qualifications

About You:

• 15+ years of real assets industry experience.
• Professional Certificate, Bachelor, Master level degree.
• Client facing experience in financial service industry essential.
• Strong knowledge of real assets (real estate, infrastructure, natural capital and real estate debt) and private equity fund structures, fund types, and asset operations essential.
• Familiarity with investment accounting rules and standards and regulatory reporting beneficial.
• Business development and client relationship management experience preferred.
• Experience in leading business transformation initiatives preferred.
• Familiarity with Yardi Voyager beneficial.
• Strong understanding of technology trends and their application in the Real Assets industry.
• Strategic mindset with the ability to translate business goals into actionable plans.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Ability to be creative and innovative.
• Ability to influence and persuade.