Client Product Manager

Broadridge Financial Solutions; City Of London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Broadridge Financial Solutions is seeking a Client Product Manager within our SFCM team. You will identify customer needs, assess market opportunities, and help define the future of our product portfolio while partnering with engineering, sales, and production teams to bring innovative products to market.

You will lead product initiatives, evaluate ROI, and build go-to-market plans. Strong post-trade expertise and client-facing skills are essential in this hybrid role in the UK.

Qualifications

• Approximately 8–10 years of relevant industry experience in capital markets with client-facing responsibilities.
• Solid knowledge of securities financing and post-trade services and related workflows.
• Excellent communication and relationship-management skills to influence and build credibility.

Responsibilities

• Identify customer needs, market trends, and competitive opportunities.
• Define product requirements, strategy, packaging, and pricing recommendations.
• Evaluate new product ideas, ROI, and development plans.
• Coordinate timelines and launches with cross-functional teams.
• Build integrated go-to-market plans with sales, advertising, and production.
• Use data and market insight to solve complex product and business challenges.
• Support and guide colleagues while leading smaller projects with timelines and resources.

Skills

Client-facing

Post-trade expertise

Capital markets knowledge

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Are you a customer-focused capital markets professional with strong post-trade expertise and a passion for building client relationships? Join Broadridge as a Client Product Manager within our SFCM team. In this role, you’ll identify customer needs, assess market opportunities, evaluate the competition, and help define the future of our product portfolio. You’ll partner with engineering, manufacturing, sales, advertising, and production teams to bring innovative products to market and improve existing offerings.

Responsibilities

• Identify customer needs, market trends, and competitive opportunities.
• Define product requirements, product-line strategy, packaging, and pricing recommendations.
• Evaluate new product ideas, business cases, ROI, and development plans.
• Coordinate timelines and product launches with cross-functional teams.
• Build integrated go-to-market plans with sales, advertising, and production.
• Help solve complex product and business challenges using data, market insight, and sound judgment.
• Support and guide colleagues while leading smaller projects with defined timelines and resources.

Requirements

• Approximately 8–10 years of relevant industry experience in capital markets, bringing practical domain expertise and strong client-facing capabilities.
• Solid knowledge of securities financing and post-trade services, including stock borrow/loan, repo, securities lending, lifecycle events, settlements, and clearing.
• Excellent communication and relationship-management skills, with the ability to build credibility, lead client discussions, understand concerns, and explain complex topics clearly.
• The ability to translate operational needs into actionable requirements, working closely with business analysts, support, and development teams.
• Strong delivery oversight and organisational skills, including the ability to monitor commitments, identify risks, manage competing priorities, and drive follow-through.
• A collaborative approach and the ability to influence across functions, helping establish clear responsibilities and effective ways of working as the team structure evolves.
• Sound analytical and business judgment, balancing client needs with product priorities and delivery considerations.

Hybrid Flexible at Broadridge

This role is considered hybrid. We are made up of high-performing teams that meet in person to learn and collaborate as needed. #LI-Hybrid #LI-LM1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge Financial Solutions

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse

Culture & Development

Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset.

Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.