Client Partnership Associate

Dunnhumby; City of Westminster; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Flexible working hours

Birthday off

Investment in cutting-edge technology

Job summary

dunnhumby is seeking a Client Partnership Associate to support and grow relationships across a portfolio of clients, helping them make better commercial decisions through data, insight and consultancy. You don't need a traditional sales background.

What matters is your ability to build relationships, understand client needs and use insight to create value. You will collaborate with consulting, analytics and customer success teams to deliver insight-led projects and support commercial

Qualifications

• Experience in account management, category management, client-facing commercial, sales support or insights roles.
• Ability to use data/insight to influence decisions and support business growth.
• Comfortable building relationships with clients and internal stakeholders.

Responsibilities

• Supporting and developing relationships across a portfolio of clients, acting as a trusted day-to-day contact.
• Delivering insight-led projects and solutions in partnership with consulting, analytics and customer success teams.
• Supporting commercial activity across your client base, including identifying opportunities, developing proposals and contributing to renewal conversations.
• Helping clients understand and maximise the value of dunnhumby's data, insight and media solutions.
• Turning data into clear, actionable recommendations that support client decision making.
• Preparing and delivering client presentations, adapting your communication style to different audiences.
• Supporting pipeline management, forecasting and commercial reporting activities.
• Building strong internal relationships to ensure successful delivery and a consistent client experience.

Skills

Account management

Category management

Sales support

Insight-led

Job description

We're looking for a Client Partnership Associate to support and grow relationships across a portfolio of clients, helping them make better commercial decisions through data, insight and consultancy.

You don't need to come from a traditional sales background. What matters is your ability to build relationships, understand client needs and use insight to create value.

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision.

We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Key Responsibilities

• Supporting and developing relationships across a portfolio of clients, acting as a trusted day-to-day contact
• Delivering insight-led projects and solutions in partnership with consulting, analytics and customer success teams
• Supporting commercial activity across your client base, including identifying opportunities, developing proposals and contributing to renewal conversations
• Helping clients understand and maximise the value of dunnhumby's data, insight and media solutions
• Turning data into clear, actionable recommendations that support client decision making
• Preparing and delivering client presentations, adapting your communication style to different audiences
• Supporting pipeline management, forecasting and commercial reporting activities
• Building strong internal relationships to ensure successful delivery and a consistent client experience

Qualifications and Experience

• This role is ideal for someone with experience in account management, category management, sales support, insights or client-facing commercial roles who is looking to develop their consultative and commercial skills in a fast-paced, data-driven environment. You'll work closely with clients and internal teams to deliver insight-led solutions, support commercial opportunities and help clients maximise value from dunnhumby's products and services.
• Experience in an account management, category management, client-facing commercial, sales support or insight-led role
• Exposure to using data, insight or analytics to influence decisions and support business growth
• Comfortable building relationships with clients and internal stakeholders
• Strong communication skills with the ability to translate data into clear and actionable recommendations
• An interest in retail, FMCG or insight-driven commercial environments

Why join dunnhumby

• Work with market-leading data, brands and retailers across the fresh food sector
• Gain exposure to a diverse client portfolio ranging from established market leaders to growing challenger brands
• Develop your commercial, consultative and insight skills within a supportive team environment
• Join a collaborative culture that values curiosity, learning and delivering impact for clients

What you can expect from us

• We won't just meet your expectations. We'll defy them.
• So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company.
• But also, a degree of personal flexibility you might not expect.
• Flexible working hours
• Birthday off
• You'll also benefit from an investment in cutting-edge technology that reflects our global ambition.
• But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
• And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.
• We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process.

Please let us know how we can make this process work best for you.

Our approach to Flexible Working At dunnhumby

• We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
• We believe that you will do your best at work if you have a work / life balance.
• Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.