Client Partner – Strategic Accounts

Nsc Global; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading global IT services provider is looking for a Client Partner to manage relationships with strategic enterprise accounts in London. This senior-level role involves driving account growth, ensuring client satisfaction, and collaborating across teams to deliver exceptional IT solutions. The position offers the chance to influence strategic decisions and be part of a dynamic, fast-paced company on an exciting growth trajectory.

Qualifications

• Proven experience managing large enterprise accounts in IT services.
• Strong understanding of sales channels and account growth strategies.
• Exceptional communication and presentation skills.

Responsibilities

• Own and manage the full client relationship for assigned strategic accounts.
• Develop and execute account plans to drive growth.
• Lead customer engagement strategies and proposal development.

Skills

Stakeholder Management

Strategic Thinking

Negotiation

Client Relationship Management

Job description

Overview

About us

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

We are seeking a Client Partner (CP) to lead and manage end-to-end relationships across our most strategic enterprise accounts. Including global brands, with a focus on both direct and indirect channel engagements.

As a Client Partner, you will act as the primary senior contact for your assigned accounts, with full accountability for the relationship, growth strategy, and client satisfaction. You’ll work cross-functionally across sales, delivery, and solution teams to ensure we are delivering exceptional value to our clients while driving long-term revenue growth.

This is a senior-level opportunity requiring commercial acumen, strategic thinking, and strong stakeholder management.

Responsibilities

• Own and manage the full client relationship for assigned strategic accounts.
• Act as the senior escalation point and trusted advisor to client stakeholders, including C-level decision-makers.
• Develop and execute comprehensive account plans to drive growth and maximize client value.
• Lead customer engagement strategies, including proposal development, contract negotiations, and renewals.
• Identify and pursue opportunities to expand services across existing accounts, including cross-sell and up-sell initiatives.
• Coordinate across internal teams (sales, delivery, pre-sales, and marketing) to ensure smooth execution and delivery.
• Report on account performance, forecasting, pipeline, and growth initiatives to the Sales Director.
• Represent the voice of the customer internally to influence service development and innovation.
• Drive executive business reviews (QBRs) and ensure customer success metrics are achieved.
• Contribute to overall sales strategy and best practices for managing large, complex accounts.

Qualifications

• Proven experience managing large enterprise accounts in IT services, consulting, or technology sectors.
• Strong understanding of direct and indirect sales channels and how to maximize performance across both.
• Demonstrated success in driving account growth, customer satisfaction, and long-term retention.
• Commercially minded with the ability to negotiate, influence, and deliver strategic value.
• Exceptional stakeholder management skills and ability to operate at senior/executive levels.
• Strong presentation and communication abilities; able to synthesize complex topics for a broad audience.

Desirable Attributes

• Strategic thinker with a hands-on, delivery-focused approach.
• Ability to build credibility quickly with both internal teams and external clients.
• Comfortable navigating matrixed environments and collaborating across functions.
• Motivated by growth, with a focus on outcomes and client success.
• Familiarity with global enterprise accounts, especially in sectors such as automotive, professional services, and industrial technology.

Why Join Us?

This is an opportunity to join a growing, fast-paced company during an exciting phase of expansion. You will have the autonomy to shape your accounts, influence strategic decisions, and be part of a high-impact team delivering cutting-edge IT service solutions to global clients.