Client Partner, Consumer Products/CPG

Publicis Sapient; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Generous paid leave

Wellness program

Learning opportunities

Job summary

Publicis Sapient in London seeks a Client Partner to lead growth for Consumer Products/CPG clients within Digital Business Transformation Solutions. You will own key accounts and coordinate PS capabilities to deliver measurable value.

You will build executive relationships, shape proposals, and drive revenue across existing and new projects while ensuring client satisfaction. A proactive leader who can mobilize global teams is essential.

Qualifications

• Experience overseeing digital business transformation for consumer products or manufacturing clients.
• Proactive, consultative approach to business development with track record of growth.
• Ability to develop Trusted Partner-level relationships with C-suite clients and internal stakeholders.

Responsibilities

• Drive and lead stewardship across clients as PS leader and ensure YoY growth.
• Own the Account Plan and 360-degree relationship to deliver revenue growth and satisfaction.
• Develop long-term strategy, 3–5 year vision, and tactical executions across the PS portfolio.
• Foster relationships with CXOs beyond the CMO/CIO through campaigns and thought leadership.
• Shape proposals and negotiate agreements to achieve mutual outcomes for PS and clients.
• Own booking targets and ensure contracts meet commercial goals.
• Coordinate Delivery stakeholders to meet delivery expectations and client satisfaction.
• Maintain understanding of PS GTM offerings and cross-sell opportunities across practices.

Skills

Digital transformation

Key account management

Business development

C-suite relationships

Industry expertise

Job description

Job Description

Client Partner, Consumer Products/CPG Industry (Digital Business Transformation Solutions)

Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Client Partner with a demonstrated track record of results to join our elite Growth Force team.

Aligned to the consumer products/CPG industry, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.

Your Impact:

• Drive and lead stewardship across clients, acting as their PS leader and ensuring profitable YoY Growth
• Own the PS Account Plan and 360-degree relationship with your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction
• Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
• Foster deeper relationships with customer CXOs (beyond the CMO and CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
• Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
• Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercial goals
• Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
• Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
• Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
• Cross-sell across our horizontals, services, solutions, and capabilities
• Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community
• Manage PS internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
• Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education

Qualifications

Your Skills & Experiences

• Experience of overseeing digital business transformation, key account management and business development responsibilities within professional services for consumer products or manufacturing clients with a B2C or B2B2C business model.
• Recognised thought leader and industry expert in digital business transformation and consumer products or B2C/B2B2C manufacturing industries.
• Experience of creating and managing high value impact on significant accounts.
• Proactive and consultative approach to business development and a track record of growing business through market-leading and enterprise wide innovations, and thought leadership.
• Proven experience of growing and transforming accounts and establishing an expansive network of advocates across large scale corporate customers.
• Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs.
• A passion for people, leadership, equality, and society.
• Strong global leadership capability to manage a team and lead change while inspiring and developing others.
• Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence.
• Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates.

Additional Information

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail]

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.