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An established industry player seeks a dynamic Client Partner to lead their largest clients. In this pivotal role, you'll leverage your expertise in performance marketing and client relationship management to ensure client success. Collaborating with C-suite executives, you'll identify growth opportunities and navigate challenges while mentoring junior team members. This role offers a chance to drive impactful results in a collaborative environment that values diversity and inclusion. Join a high-growth agency committed to using business as a force for good and enjoy flexible working options, a supportive culture, and a focus on personal development.
Impression Digital
Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester.
We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we’re looking for a Client Partner to help us lead the charge.
Our agency wouldn’t be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential.
Recognising that we are a part of something much bigger, we’re on a mission to use business as a force for good. We’re actively committed to creating a positive impact for our people, planet and community.
As a Client Partner, you will be the lead for Impression’s largest and most complex clients, ensuring their success by combining your expertise in performance marketing with exceptional client relationship management. You will serve as the client's advocate within Impression, guiding teams to deliver outstanding results that align with business objectives.
Your role will require a strong grasp of the entire performance marketing ecosystem, including PPC, Paid Social, Programmatic, SEO, Content Marketing, Digital PR, Influencer Marketing, CRO, CRM and Creative whilst understanding the relationship that Data & Technology has on a client’s success.
You’ll work closely with C-suite and senior decision-makers, building trust, identifying opportunities for growth, and ensuring Impression remains an indispensable partner to their business. You will proactively identify risks, navigate performance challenges, and lead teams to deliver a seamless and high-impact client experience.
Additionally, you will play a crucial role in Impression’s growth by driving client retention, upselling and cross-selling value-added services, and ensuring the profitability of your accounts. As a leader, you’ll also mentor junior team members, fostering a high-performance culture internally while upholding Impression’s reputation for excellence.
This role is ideal for a strategic and commercially driven leader who thrives in a fast-paced performance marketing environment. If you have the expertise, passion, and ambition to drive client success, we’d love to hear from you.
Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don’t meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression’s recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory.
Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary.
What makes us different
We are proud to be listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work. Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development.
Alongside our amazing culture, here's what else makes us standout as a great employer:
Diversity, Equity & InclusionWe're listening and we're learning.
We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.
We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.
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