Client Operations Leader | Hybrid & Growth Focus

Blusource Professional Services Ltd; Rushbrooke; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Hybrid working

Maternity support

Income protection

Life assurance

Study support

Professional memberships

Health cash plan

Enhanced sick pay

Wellbeing programme

Social events

Job summary

Blusource Professional Services Ltd in Bury St Edmunds is seeking a confident Client Manager to lead client activity, coordinate teams and ensure operational excellence within a growing accountancy firm. This role offers variety, visibility with senior leadership, and a pivotal position in shaping a busy practice.

The Client Manager will oversee daily operations, mentor staff, streamline processes, manage client communications and help drive long-term growth while upholding high service

Responsibilities

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
• Review and refine internal workflows to improve efficiency and client satisfaction.
• Handle client communication, ensuring queries are addressed quickly and professionally.
• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
• Monitor adherence to relevant regulations and industry requirements.

Job description

Blusource Professional Services Ltd in Bury St Edmunds is seeking a confident Client Manager to lead client activity, coordinate teams and ensure operational excellence within a growing accountancy firm. This role offers variety, visibility with senior leadership, and a pivotal position in shaping a busy practice.

The Client Manager will oversee daily operations, mentor staff, streamline processes, manage client communications and help drive long-term growth while upholding high service