Client Operations Account Manager

Client Operations Account Manager – London

Are you great at keeping things running smoothly? Do you enjoy working with clients and ensuring everything is delivered seamlessly? If so, this could be the role for you.

Why join us?

At Collinson, we create seamless travel experiences for millions of people worldwide. Our global membership programmes, including Priority Pass, help businesses enhance their travel offerings. We need someone like you to ensure our key clients receive exceptional service and support.

What you’ll be doing

As a Client Operations Account Manager, you will:

1. Onboard new clients and ensure smooth implementation
2. Manage billing, membership updates, and account administration
3. Work closely with internal teams to deliver solutions and improvements
4. Investigate and resolve client issues
5. Keep clients informed and maintain strong relationships

What we’re looking for

1. Experience in a client-facing account management role
2. Strong communication and problem-solving skills
3. High level of numeracy and proficiency in MS Office
4. Ability to work under pressure and meet deadlines
5. A proactive and collaborative approach

If you’re looking for a dynamic role where you can make an impact, we’d love to hear from you. Apply today.