Client Operations, Account Executive (6-Month FTC)

Collinson; London; On-site; GBP 25,000 - 35,000; Full time

Job description

Client Operations, Account Executive (6-Month FTC) – London

Are you looking to kickstart your career in client operations? Do you have a keen eye for detail, strong Excel skills, and a proactive mindset? If so, we have the perfect opportunity for you!

Why Apply?

This is a six-month temporary role designed to support a key client account during a period of team transition. You’ll gain hands-on experience in client operations, work alongside experienced professionals, and develop valuable skills in administration, complaints handling, and data analysis.

Key Responsibilities

• Provide administrative support to the Client Operations team
• Handle and resolve client complaints in a timely manner
• Conduct light data analysis and assist with billing tasks
• Maintain accurate records and reporting
• Support team stability by contributing to daily operations

What We Are Looking For

• Strong verbal and written communication skills
• Proficiency in Microsoft Office, particularly Excel (including VLOOKUP and pivot tables)
• Excellent attention to detail, with accuracy being a key priority
• Ability to learn quickly and adapt to a fast-paced environment
• Previous client-facing experience is beneficial but not essential