Client Manager, the7Stars Team

Talon Outdoor Ltd; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Client Manager to oversee client accounts and foster strong relationships. This role is crucial for delivering exceptional outcomes for clients while managing a team and collaborating across various departments. The ideal candidate will have experience in UK Out of Home (OOH) planning, excellent communication skills, and a knack for motivating others. Join a dynamic and innovative firm that values creativity, sustainability, and community, and play a pivotal role in transforming the media landscape. If you're passionate about OOH and want to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in UK OOH planning and data-focused roles is essential.
• Strong relationship management and commercial acumen are key.

Responsibilities

• Manage client accounts and build strong relationships internally and externally.
• Support team development while overseeing workloads and initiatives.

Skills

UK OOH planning experience

Comms planning experience

Relationship management skills

Commercial acumen

People management

Job description

The role of a Client Manager is to be the gatekeeper of their own accounts, being client facing and working with relevant teams to deliver the best possible outcome for their clients through building excellent relationships both internally and externally. Managing workloads, understanding and communicating Talon initiatives, having good industry knowledge, working across multiple client accounts and supporting the team are all key aspects of this role – alongside the management and development of the Executive within the team.

ABOUT US

At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.

In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.

WHAT WE’RE LOOKING FOR

• UK OOH planning experience and/or extensive Comms planning experience – working on clients that spend significantly in OOH.
• Experience of working in data focussed roles.
• First class relationship management skills with the ability to communicate across all levels both internally and externally.
• Strong commercial acumen with the confidence to apply this within your work.
• Ability to manage people and motivate them to bring out their full potential.

WHY US

“Talon has a great sense of community. The team encourages progression and provides lots of tools/training that will help you enable this progression.”

OUR VALUES AND HOW WE WORK TOGETHER

WE ARE BOLD

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

• We challenge respectfully
• We lead the way

WE ARE HUMAN

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

• We value collaboration and togetherness
• We are empathetic

WE ARE SMART

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

• We grow and learn
• We are trusted
• We are mission possible

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.