Client Manager - Commercial Insurance

LGBT Great; Leicester; Hybrid; GBP 40,000 - 62,000; Full time

Job summary

A leading risk advisor and insurance broker is seeking a Client Manager in Leicester. The role involves managing corporate clients' insurance needs, ensuring high service standards, and growing client relationships within a hybrid work environment. Successful candidates will have a solid background in insurance and exceptional relationship management skills.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Inclusive workforce initiatives

Qualifications

• Proven experience in the insurance industry.
• Experience in client relationship management.
• Technical insurance knowledge.

Responsibilities

• Lead and manage the service provided to clients.
• Grow the revenue and profitability of your client portfolio.
• Build client relationships with key decision-makers.

Skills

Client focus

Effective communication

Negotiation

Education

ACII or equivalent

Job description

Client Manager – Leicester

Do you have the skills to successfully manage Corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker?

Then we have a great opportunity for you!

Aon, are currently recruiting for a Client Manager to join our Corporate Insurance team in Leicester.

This is a hybrid working role – with elements of home, office and client-based work, although as leader of client service teams your focus would be on engaging with your clients as much as possible.

The Client Manager will lead a portfolio of our key clients, managing the relationship, ensuring excellent service provision for the client through their dedicated service team and Aon’s specialist resources, and ensuring they are aware of the full capability of Aon to grow successful long-term client partnerships.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Corporate provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company; the CEO and CFO’s will be looking for a local relationship with their broker, who can provide a tailored approach.

Corporate clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the corporate team in Leicester provide clients advice on insurance and risk management across most industries, with specialisms in care, food and beverage; retail; hospitality and the digital economy.

Key responsibilities include:

• Lead and Manage the service provided to clients by our Corporate Team. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
• Identify and introduce Aon’s products and services to meet the client’s needs and understand and communicate each Client’s business issues and needs to the service team and other parts of Aon.
• Build client relationships with key decision-makers at the client.
• Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.

Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

This is a great opportunity to work build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to client. You will be supported by an experienced leadership team who want to see you succeed.

Skills and experience that will lead to success

• Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
• ACII or equivalent.
• Technical Insurance Knowledge.
• Experience managing large commercial and corporate insurance risks is desirable.
• Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
• Prior experience with sales, fee setting, negotiation and influencing.
• An effective communicator and presenter.
• Client focused with a consultative approach and commitment to excellence in the provision of client service.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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