Client Manager

M&C Saatchi; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading talent agency in London is looking for an enthusiastic Client Manager. You will support high-profile talent management across various sectors and work closely with clients to deliver exceptional service. The ideal candidate will have experience in media or talent management, excellent organisational skills, and proficiency in Microsoft applications. This role offers a competitive salary, private healthcare, and opportunities for personal development.

Benefits

27 days annual holiday

Private healthcare

Employer contributory pension

Life assurance

Income protection

Subsidised gym membership

Qualifications

• Experience in a media, entertainment, or talent management environment.
• Highly organised with strong multi-tasking and prioritisation skills.
• Confident communicator with excellent interpersonal skills.

Responsibilities

• Support the strategic management of talent careers.
• Act as a key liaison for multiple talent clients.
• Assist with administrative tasks and reporting.
• Research new brand and media partnership opportunities.
• Manage and respond to inbound enquiries.

Skills

Organisational skills

Interpersonal skills

Microsoft Outlook

Social media knowledge

Presentation skills

Initiative

Strategic thinking

Written English

Tools

PowerPoint

Canva

Job description

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M+C Saatchi Talent are looking for an enthusiastic and proactive Client Manager to join our growing team. This is a hands-on role supporting the management of high-profile talent across commercial campaigns, broadcast, publishing, and social media. You will work closely with the wider team to deliver outstanding service to clients, helping to identify and secure new opportunities while ensuring smooth day-to-day operations.

What you'll do:

• Support the strategic management of talent careers across commercial, broadcast, publishing, and digital sectors.
• Act as a key liaison for multiple talent clients, coordinating diaries, providing logistical support, and managing daily communications.
• Assist with administrative tasks, reporting, and maintaining up-to-date records in internal systems.
• Research and identify new brand and media partnership opportunities; assist in the negotiation and execution of deals.
• Build and nurture relationships with brand, agency, and broadcast partners.
• Manage and respond to inbound enquiries relating to talent opportunities.
• Attend shoots, industry events, and networking opportunities as required.
• Support the upkeep of the company website and internal databases.
• Help build and maintain a strong pipeline of new business opportunities.
• Identify and sign new talent to the roster
• Have sole responsibility of a handful of clients under the guidance of an Agent

What you'll bring:

• Experience in a media, entertainment, or talent management environment.
• Highly organised with strong multi-tasking and prioritisation skills.
• Confident communicator with excellent interpersonal skills and a professional phone manner.
• Proficient in Microsoft Outlook, Apple/Google calendars, and general office applications.
• Working knowledge of social media platforms and current best practices.
• Ability to create compelling presentations using PowerPoint, Canva, or similar tools.
• Comfortable taking initiative, working independently, and contributing to a team environment.
• Flexible and adaptable, able to thrive in a fast-paced office or remote setting.
• Goal-oriented and capable of working to tight deadlines.
• Genuine interest in the media, fashion, entertainment, sport, and influencer industries.
• Strategic thinker with an understanding of long-term talent development.
• Excellent written English, spelling, and grammar.
• Discretion and confidentiality are essential.

WHAT YOU’LL GET:

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsided gym membership, whilst our commitment to Diversity, Equity and Inclusion sees us offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

ABOUT M+C SAATCHI GROUP

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).