Client Manager

Advantage Healthcare Limited; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare services provider in Colchester is seeking a Client Manager to develop care packages and manage a remote team. This role involves financial accountability and ensuring high standards of care. Ideal candidates should have a background in community care, be organized, and possess strong relationship-building skills. Benefits include training opportunities, discounts, and increased holiday entitlement.

Benefits

22 Days Holiday (increasing to 25 after 3 years)

Financial advice

Wellbeing resources

Occupational Pay Scheme

Qualifications

• Experience in care management or community care.
• Comfortable managing a remote team in health and social care.
• Passion for community care.

Responsibilities

• Develop a portfolio of care packages promoting person-centred care.
• Take ownership of your caseload and manage budgets.
• Ensure that quality of care meets high standards.

Skills

Efficiency

Organization

Relationship building

Team management

Job description

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Driving licence and own transport are required

Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basis

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Client Manager at Advantage Healthcare, every day will be different. Each day offers the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

Job Description

What you’ll do

As a Client Manager, you will develop a portfolio of care packages that promote person-centred care and a safeguard approach. You will take ownership of your caseload, contributing to the forecasting and delivery of budgets and financial KPIs. You will have direct and regular contact with clients and their care staff to review and ensure the quality of care meets high standards.

What you’ll get

We offer thorough training and development opportunities through self-directed learning, coaching, e-learning modules, and access to further qualifications. You’ll have support to grow your career within your region or across the City & County Healthcare Group. We also empower you to take pride in the impactful work you do.

Our benefits include wellbeing resources, financial advice, and up to 14% discount at over 40 retailers including Tesco and John Lewis.

Additional benefits include:

• 22 Days Holiday (increasing to 25 after 3 years) plus bank holidays
• Occupational Maternity and Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay

*Subject to terms and conditions and qualifying periods

Qualifications

What you need

You should be an efficient, organized, and experienced care professional passionate about community care. You must be comfortable managing a remote team in a health and social care environment and pride yourself on building relationships with clients and care workers.

Due to the field-based nature of the role, you must be a driver with your own vehicle.