Client Management Director - Corporate Insurance | Leeds, UK

Aon Corporation; Leeds; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

A leading risk advisor and insurance broker is seeking a Client Management Director in Leeds. This hybrid role involves managing key client relationships and leading a team to provide tailored insurance solutions. Ideal candidates should possess significant experience in commercial insurance, proven relationship management skills, and a relevant qualification such as FCII/ACII. Join a dynamic team committed to employee development and exceptional client service.

Benefits

Global Wellbeing Days

Flexible working style solutions

Comprehensive benefits package

Continuous learning opportunities

Qualifications

• Experience within a commercial insurance broker is preferred.
• Consistent track record in developing relationships with senior individuals.
• Strong technical knowledge across major insurance classes.

Responsibilities

• Lead a portfolio of key accounts and manage client relationships.
• Drive revenue targets through coaching and performance leadership.
• Identify client service needs and ensure the highest service standards.

Skills

Sales skills

Good negotiating skills

Communication skills

Technical knowledge of major insurance classes

Risk Management concepts

Commercial understanding of business

Understanding the insurance market dynamics

Developing relationships

Education

FCII/ACII or equivalent

Job description

Client Management Director - Corporate Insurance

Client Management Director - Corporate Insurance

Client Management Director - Corporate Insurance

Client Management Director - Corporate Insurance (Leeds, UK)

Do you have the skills to successfully handle Corporate clients and lead a team?

Are you looking for the chance to build a career at a leading risk advisor and insurance broker?

Then we have a great opportunity for you!

This is a hybrid role with the flexibility to work both virtually and from our Leeds Embankment office.

About the role

We're looking for a strategic Client Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aon's full capabilities. You'll handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership.

What the day will look like

• Identify each client's service requirements and lead the client service team to ensure service meets agree standards.
• Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems.
• Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients through Client Promise, issuing meeting minutes promptly after meetings.
• Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
• Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
• Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
• Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
• Attract, develop and retain talented individuals in line with business plans.
• Instil a culture of teamwork, effective communications and professionalism..
• Compliance with regulatory requirements and business procedures.
• Responsible for working in accordance with the Aon UK Limited Risk Management.
• Promote all compliance related requirements throughout the region and identify opportunities for process improvement.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.

Skills and experience that will lead to success

• FCII/ACII or equivalent preferred
• Experience within a commercial insurance broker
• Consistent track record in developing relationships and working with senior individuals within the organisation
• Working knowledge of Risk Management concepts
• Commercial understanding of business - market forces
• Understanding the insurance market dynamics
• Technical knowledge of major insurance classes
• Good negotiating, listening and communication skills
• Sales skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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