Client Host - Edinburgh

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Client Host for their Edinburgh office. This role involves managing front-of-house services, welcoming clients, and ensuring meeting rooms meet high standards. The ideal candidate will thrive in a dynamic environment, showcasing strong customer service skills and the ability to multitask. Join a forward-thinking company that values teamwork and inclusivity, and take the next step in your career with a firm committed to shaping the future of real estate for a better world.

Qualifications

• Experience in a corporate or 5-star hotel reception environment.
• Strong customer service skills and a professional telephone manner.

Responsibilities

• Manage front of house and reception services at JLL Edinburgh.
• Welcome visitors and assist with bookings and meeting room setups.

Skills

Customer Service

Communication Skills

Self-management

Networking

Multi-tasking

Job description

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JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client Host - JLL Edinburgh Office

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Responsibilities

Cover JLL Front of House and Reception services with JLL Edinburgh main office.

Provisional virtual cover & support for JLL Glasgow office

Welcome Meet and greet for all visitors and clients

Assist with internal/External bookings as required with full meeting room accountability.

Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.

Ownership and ability to facilitate room set ups – including moving flexible furniture

Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking

Comply with the JLL - Front of House Services Standard Operating Procedures

Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required

Maintain a strong awareness of business activity & communicate all updates with regional team members.

To provide support as requested by the Client Services Lead and/or other support teams.

Skills & Experience

Experience of working within a Corporate or 5* Hotel Reception environment

Independent and self-managing worker

Strong customer service skills- a great networker!

Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.

Ability to use initiative and remain calm under pressure.

A strong team player with the ability to multi-task & prioritise work commitments.

Flexible approach to departmental requirements.

Good sense of humour & an approachable personality

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!

#LI-JA1

Location:

On-site –Edinburgh, GBR

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client Host - JLL Edinburgh Office

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Responsibilities

Cover JLL Front of House and Reception services with JLL Edinburgh main office.

Provisional virtual cover & support for JLL Glasgow office

Welcome Meet and greet for all visitors and clients

Assist with internal/External bookings as required with full meeting room accountability.

Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.

Ownership and ability to facilitate room set ups – including moving flexible furniture

Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking

Comply with the JLL - Front of House Services Standard Operating Procedures

Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required

Maintain a strong awareness of business activity & communicate all updates with regional team members.

To provide support as requested by the Client Services Lead and/or other support teams.

Skills & Experience

Experience of working within a Corporate or 5* Hotel Reception environment

Independent and self-managing worker

Strong customer service skills- a great networker!

Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.

Ability to use initiative and remain calm under pressure.

A strong team player with the ability to multi-task & prioritise work commitments.

Flexible approach to departmental requirements.

Good sense of humour & an approachable personality

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!

#LI-JA1

Location:

On-site –Edinburgh, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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