Client Hospitality Assistant - Meetings & Events

Owen Reed; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Owen Reed in London is seeking a professional Client Hospitality Assistant to deliver high-quality hospitality for internal and external clients across meeting rooms, reception areas and office floors.

Working with the Reception & Client Services Manager, you will prepare meetings, serve refreshments, support events and ensure every area is clean, stocked and presented to a polished standard. Flexibility for early breakfasts and evening events is required.

Qualifications

• Demonstrate a commitment to outstanding client service.
• Maintain a professional, polished and confident demeanor.
• Strong verbal and interpersonal communication.
• Ability to build positive relationships across the organisation.
• Collaborative approach with ownership of responsibilities.
• Excellent organisation and time management to handle priorities.
• Attention to detail, cleanliness and presentation.
• Calm, resilient and solutions-focused when requirements change.
• Proactive mindset with ideas for improvements.
• Flexible to support occasional breakfasts and evening events.

Responsibilities

• Deliver high hospitality standards for meetings and events across client-facing and office areas.
• Prepare and serve refreshments and catering for meetings in coordination with the team.
• Set up meeting rooms with crockery, glassware and supplies, ensuring presentation.
• Clear and reset meeting rooms promptly for the next booking.
• Monitor schedules and communicate overruns or readiness issues.
• Assist with event prep and room setup following checklists.
• Provide catering and hospitality support during internal and client events.
• Maintain clean kitchens, refreshment stations and service areas.
• Distribute milk, fruit and other supplies to kitchens across floors.
• Monitor and replenish crockery, beverages and related items throughout the day.

Skills

Client service

Professionalism

Communication

Relationship building

Collaboration

Organization

Attention to detail

Resilience

Proactivity

Flexibility

Event support

Job description

Owen Reed in London is seeking a professional Client Hospitality Assistant to deliver high-quality hospitality for internal and external clients across meeting rooms, reception areas and office floors.

Working with the Reception & Client Services Manager, you will prepare meetings, serve refreshments, support events and ensure every area is clean, stocked and presented to a polished standard. Flexibility for early breakfasts and evening events is required.