Client Growth & Brand Strategy Director

Interbrand; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Interbrand in London seeks a senior Client Services leader to set client vision for major projects and steer interdisciplinary teams to deliver distinctive brand systems and experiences. You will blend commercial insight with creative judgment to grow accounts and drive performance.

You will lead relationships at C-Suite levels, mentor teams, and shape annual growth plans while ensuring profitability across your portfolio.

Qualifications

• Demonstrated ability to lead teams and influence how Client Services operates across the business.
• Strong track record of growing accounts and building the capability and reputation of your team.
• Experience building genuine partnerships at C-Suite levels in client organisations.
• Ability to manage capacity, resources and profitability across portfolios.
• Comfort with presenting and facilitating strategic conversations with senior stakeholders.

Responsibilities

• Lead the client relationships function on multiple key accounts, partnering with peers to shape briefs and content with the client.
• Delegate effectively, set clear expectations, and mentor teams to develop.
• Lead and develop your team, unlocking potential and growth opportunities.
• Work with Discipline leads to identify growth plans and manage opportunities from ideation to sign-off.
• Lead net new pitches with innovative approaches and robust project plans.
• Create and scale standards for Client Services across accounts; train and share best practices.
• Advise clients, partners and internal teams on strategy, approach and investment decisions.
• Lead client workshops and strategic conversations that move decisions forward.
• Collaborate with Delivery Management and Finance on capacity, resource allocation and profitability.
• Identify initiatives to strengthen Interbrand's client experience and external reputation.
• Represent Interbrand externally to attract talent and clients.

Skills

Team Leadership

Account Management

Client Relationships

Commercial Acumen

Strategic Thinking

Job description

Interbrand in London seeks a senior Client Services leader to set client vision for major projects and steer interdisciplinary teams to deliver distinctive brand systems and experiences. You will blend commercial insight with creative judgment to grow accounts and drive performance.

You will lead relationships at C-Suite levels, mentor teams, and shape annual growth plans while ensuring profitability across your portfolio.