Client-Facing Research Manager, Audience Insights

The Insights Family; Manchester; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

The Insights Family in Manchester is seeking a Research Manager to take briefs through to delivery, developing questionnaires, analysing structured datasets and producing insight-led outputs that explain what data means and why it matters. You’ll own projects, build client relationships, and grow autonomy in a fast-paced environment.

Initially a six-month fixed-term contract, with extension subject to client requirements and business needs.

Qualifications

• Relevant experience and demonstrated capability in audience insight or market research roles (agency or client-side)
• Experience working with quantitative research and analysing structured datasets
• Demonstrated ability to turn data into clear, relevant insights
• Experience contributing to client deliverables and presentations
• Exposure to managing projects or workstreams independently
• Understanding of qualitative research and how it feeds into quantitative studies

Responsibilities

• Deliver end-to-end research projects, including customer briefing, questionnaire development, analysis, and reporting
• Produce clear, insight-led outputs that go beyond narrating the data to explain ‘what this means’
• Manage multiple projects simultaneously, ensuring deadlines and quality standards are met
• Identify potential risks or challenges in projects and proactively elevate or resolve them
• Analyse quantitative data to identify meaningful trends, and implications
• Translate findings into structured, client-ready insight with clear narratives
• Contribute to improving how we analyse and interpret subscription data
• Support client relationships through clear, professional communication
• Contribute to presentations and client discussions, building confidence over time
• Respond to client questions and help translate business challenges into research outputs
• Begin to take ownership of projects or client interactions
• Collaborate with colleagues to deliver high-quality work and share best practices
• Support and mentor other team members where appropriate
• Take ownership of your development, particularly in advanced analysis and storytelling
• Contribute ideas to improve research outputs, processes, and ways of working
• Stay informed on trends in youth, media, entertainment, and consumer behaviour
• Support the evolution of our research and insight approaches over time

Skills

Audience insight

Market research

Quantitative analysis

Client delivery

Project management

Communication

Storytelling

Pattern identification

Tools

Q

SPSS

Excel

Job description

The Insights Family in Manchester is seeking a Research Manager to take briefs through to delivery, developing questionnaires, analysing structured datasets and producing insight-led outputs that explain what data means and why it matters. You’ll own projects, build client relationships, and grow autonomy in a fast-paced environment.

Initially a six-month fixed-term contract, with extension subject to client requirements and business needs.