Client Experience Coordinator

JR United Kingdom; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A care services provider in South West England is seeking a Client Experience Coordinator to be the first point of contact for families. In this role, you will provide empathetic support during their care journey, ensuring that every query is met with helpful guidance and compassion. Ideal for those with strong communication skills, this position is essential in offering a warm introduction to care services.

Qualifications

• Dedicated and empathetic client care skills.
• Ability to handle enquiries with genuine empathy.
• Strong communication skills to provide clear, helpful information.

Responsibilities

• Be the vital first point of contact for care enquiries.
• Support families beginning their care journey.
• Ensure all initial contacts are handled with empathy.

Job description

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Client Experience Coordinator, south west england

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Location:

south west england, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.08.2025

Expiry Date:

28.09.2025

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Job Description:

Our client is seeking a dedicated and empathetic Client Care Enquiry & Assessment Coordinator to be the vital first point of contact for care enquiries. In this pivotal role, you will be instrumental in supporting families as they begin their care journey, ensuring every initial contact is handled with genuine empathy and clear, helpful information.

Your primary focus will be coordinating and effic...