Client Executive

Alltrust Services Limited; Melksham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A pensions administration firm in Melksham is seeking a Client Executive to join their Administration Team. You will be responsible for the accurate processing of client requests related to pension schemes while maintaining compliance with regulatory standards and delivering excellent customer service. Benefits include Birthday Leave, additional Annual Leave options, and career development opportunities.

Benefits

Birthday Leave

Cycle to Work schemes

Life Assurance

Income Protection cover

Enhanced Family Leave

Qualifications

• Experience in administration or customer service roles is preferred.
• Strong attention to detail and compliance with regulations is required.
• Ability to communicate effectively with clients.

Responsibilities

• Process client requests related to pension schemes accurately and timely.
• Ensure compliance with all regulatory standards.
• Provide excellent customer service to both internal and external clients.

Job description

Additional salary information: We offer an excellent range of benefits to support you both at work and in life. These include Birthday Leave, the option to purchase additional Annual Leave, Cycle to Work schemes, Life Assurance and Income Protection cover, and Enhanced Family Leave – plus much more. You’ll also have access to a variety of career development opportunities, from workplace apprenticeships to tailored leadership programmes, helping you grow and progress in your career with us.

As a Client Executive, you will be an integral part of our Administration Team, responsible for executing various tasks related to members pension schemes. Your primary goal will be to ensure accurate and timely processing of client requests, maintain compliance with regulatory standards, and deliver excellent customer service to both internal and external clients.