Client Executive

Dentsu; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading media agency in London is seeking an Account Executive for the Pringles team. The role involves supporting planning, buying, and reporting across European markets. Ideal candidates will demonstrate strong organizational skills and attention to detail while fostering collaborative relationships within the team. The position offers opportunities to learn about the media landscape and flexible working arrangements are available.

Qualifications

• Ability to build trusting, collaborative relationships within the team.
• Organized with strong attention to detail.
• Curious and focused on learning.

Responsibilities

• Support Account Managers in planning, launching, and reporting.
• Work collaboratively with local and hub teams.
• Ensure budgets are accurate and up to date.

Skills

Attention to detail

Communication skills

Organizational skills

Job description

Overview

Carat is the European media agency for Kellanova, a dynamic FMCG company with three business units: Cereals, K Snacks and Salty Snacks. Kellanova is a key client for Carat with a longstanding relationship (10+ years) renewed recently. Annually we plan and buy over 100m+ Euros of media (50%+ in digital) for them across 29 markets, with a focus on the UK, Spain, Germany, France and Italy.

The Carat Central team consists of Consumer Experience Planners, Communication Planners and Market Planners aligned to the three business units. The role is for an Account Executive who would sit within the Pringles team. The role focuses on best practise delivery of implementation planning and buying across all European markets.

The purpose of the Account Executive role is to:

• Support the Account Managers and Directors across all aspects of planning, launching, and reporting for their European client teams
• Work collaboratively with colleagues across local markets, digital buying hubs and the broader dentsu team to service client needs

Key Accountabilities & Responsibilities

Managing the Business:

• Support the Manager and Account Director with the delivery of multiple workstreams simultaneously to meet client expectations
• Support in coordinating the team's deliverables, ensuring all responses and updates are provided to our central teams in an accurate and timely manner

Relationship Management:

• Supports team with general client liaison and administration
• Builds and maintains collaborative working relationships with all local and specialist teams (e.g. markets across Europe and the digital hub team)
• Meets with & learns from key local and global media owners

Finance & Budget Management:

• Work with Operations team to ensure budgets are accurate and up to date for approval purposes
• Work with specialist teams to ensure Lumina media plans are updated regularly to accurately reflect their latest plans

Reporting Oversight:

• Attention to detail is a key requirement to ensuring the accuracy of our plans and reports.
• Work with local and hub teams to collate post campaign performance reports
• Support in the collation, review, and presentation of regular Kube performance presentations

Communications Planning:

• Work with team to effectively brief local and hub teams on campaign activity
• Support Managers and the specialist teams to create holistic media recommendations that deliver on Kellogg's business objectives and reflect local market nuance
• Support Managers & specialist teams in building out detailed, tactical plan recommendations and executing plans

Person Specification

Client & Internal Relationships:

• Build trusting, collaborative relationships with colleagues directly within the Kellanova team and across the wider dentsu network
• Organised with strong attention to detail
• Curious and learning focused
• Driven to produce accurate & high quality work

Communication Skills:

• Establish and maintain clear communications process with your immediate team, local Carat teams, hub teams and central client contacts
• Become comfortable liaising with creative teams and external agencies, where necessary
• Learn about and stay up to date with product portfolios
• Learn about and stay up to date with changes in the European media landscape
• Learn to solve pacing and performance issues, where required

Values

Demonstrates dentsu values at all times:

• Collaborative
• Responsible
• Agile
• Ambitious
• Pioneering

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [e-mail], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location

Location: London

Brand

Brand: Carat

Time Type

Time Type: Full time

Contract Type

Contract Type: Permanent