Client Executive

Dentsu Aegis Network; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading media agency in London seeks an Account Executive for the Pringles team. The role involves supporting account managers in planning, launching, and reporting for European client teams. Candidates should be organized, detail-oriented, and able to collaborate well within teams. This full-time, permanent position offers opportunities for career growth in a dynamic environment.

Benefits

Flexible working arrangements

Commitment to inclusion and diversity

Qualifications

• Strong attention to detail is essential for accuracy.
• Experience in media planning or a related field is an advantage.
• Ability to work in a collaborative environment.

Responsibilities

• Support the Manager and Account Director with multiple workstreams.
• Coordinate team deliverables to meet client expectations.
• Build and maintain relationships with local and specialist teams.

Skills

Organised with strong attention to detail

Strong communication skills

Curious and learning focused

Ability to build collaborative relationships

Job description

Overview

Carat is the European media agency for Kellanova. Kellanova is a key client for Carat, with three business units: Cereals, K Snacks and Salty Snacks. Carat plans and buys over 100m+ Euros of media annually (50%+ in digital) across 29 markets, with a focus on the UK, Spain, Germany, France and Italy. The Carat Central team consists of Consumer Experience Planners, Communication Planners and Market Planners aligned to the three business units. The role is for an Account Executive who would sit within the Pringles team, focused on best practise delivery of implementation planning and buying across all European markets. The purpose of the Account Executive role is to:

• Support the Account Managers and Directors across all aspects of planning, launching, and reporting for their European client teams

• Work collaboratively with colleagues across local markets, digital buying hubs and the broader dentsu team to service client needs

Responsibilities

• Managing the Business: Support the Manager and Account Director with the delivery of multiple workstreams simultaneously to meet client expectations

• Managing the Business: Support in coordinating the team’s deliverables, ensuring all responses and updates are provided to our central teams in an accurate and timely manner

• Relationship Management: Supports team with general client liaison and administration

• Relationship Management: Builds and maintains collaborative working relationships with all local and specialist teams (e.g. markets across Europe and the digital hub team)

• Relationship Management: Meets with & learns from key local and global media owners

• Finance & Budget Management: Work with Operations team to ensure budgets are accurate and up to date for approval purposes

• Finance & Budget Management: Work with specialist teams to ensure Lumina media plans are updated regularly to accurately reflect their latest plans

• Reporting Oversight: Attention to detail is a key requirement to ensuring the accuracy of our plans and reports

• Reporting Oversight: Work with local and hub teams to collate post campaign performance reports

• Reporting Oversight: Support in the collation, review, and presentation of regular Kube performance presentations

• Communications Planning: Work with team to effectively brief local and hub teams on campaign activity

• Communications Planning: Support Managers and the specialist teams to create holistic media recommendations that deliver on Kellogg’s business objectives and reflect local market nuance

• Communications Planning: Support Managers & specialist teams in building out detailed, tactical plan recommendations and executing plans

Person Specification

• Client & Internal Relationships: Build trusting, collaborative relationships with colleagues directly within the Kellanova team and across the wider dentsu network

• Client & Internal Relationships: Organised with strong attention to detail

• Client & Internal Relationships: Curious and learning focused

• Client & Internal Relationships: Driven to produce accurate & high quality work

• Communication Skills: Establish and maintain clear communications process with your immediate team, local Carat teams, hub teams and central client contacts

• Communication Skills: Become comfortable liaising with creative teams and external agencies, where necessary

• Communication Skills: Learn about and stay up to date with product portfolios

• Communication Skills: Learn about and stay up to date with changes in the European media landscape

• Communication Skills: Learn to solve pacing and performance issues, where required

Values

• Collaborative

• Responsible

• Agile

• Ambitious

• Pioneering

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [e-mail], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location: London

Brand: Carat

Time Type: Full time

Contract Type: Permanent