Client Engagement Manager/ Principal - Digital Transformation

MVP Factory Technologies GmbH; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A digital consulting powerhouse in London is seeking a Client Engagement Manager/Principal to lead transformative client projects. The role involves managing large-scale digital initiatives, collaborating with senior stakeholders, and ensuring project success through strategic governance and clarity in complex environments. Join a vibrant team of digital experts in a hybrid role that fosters growth and innovation.

Benefits

Flexibility in scheduling

Remote-first working environment

Diverse team with over 20 nationalities

Fun team activities

Office perks: snacks, drinks

Qualifications

• 5+ years experience managing large-scale digital transformation or IT consolidation programs.
• Experience with media, publishing, or technology industries is a plus.
• Comfortable working with C-level stakeholders.

Responsibilities

• Lead client projects in experience consulting and business transformation.
• Manage project success and client satisfaction.
• Oversee cross-functional teams to align requirements.

Skills

Digital transformation management

Stakeholder management

Change management

Governance

Project management

Communication

Job description

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Description

Position at MVP Factory Technologies GmbH

As the digital consulting and venture-building powerhouse of Ness Digital Engineering, MVP Factory has helped companies bring over 300 products and ventures to life, working with big names like DB Schenker, Bertelsmann, Jobrad, Henkel, and the Bundeswehr's Cyber Innovation Hub. Founded in Berlin in 2017 by tech entrepreneur Philipp Petrescu, we joined forces with Ness Digital Engineering in 2023. Our dynamic team of 70+ digital experts includes innovators, designers, product managers, software engineers, and growth marketers, all dedicated to making your next big idea a reality.

We are seeking a Client Engagement Manager/Principal (m/f/d) to lead client projects in experience consulting, digital value creation, and business transformation. You will collaborate closely with senior stakeholders to steer major digitalization initiatives across various industries (e.g., media and technology). Your responsibilities include managing project success, fostering clarity in complex environments, establishing governance frameworks, and supporting scalable transformation efforts.

This is a full-time role with hybrid flexibility, requiring regular on-site presence in London for team collaboration, with partial remote work possible.

In this role, you will:

• Serve as the primary interface between MVP Factory/Ness and the client's senior leadership
• Take full responsibility for project outcomes, budgets, and client satisfaction
• Lead a growing project team of senior consultants and engineering managers (team size to grow to 15+)
• Develop and execute roadmaps to identify and manage core, duplicate, and obsolete software across enterprises
• Design and implement governance structures to support sustainable tool management and decision-making
• Oversee cross-functional teams to gather insights, align requirements, and drive consensus
• Assist stakeholders in defining success metrics and tracking progress
• Facilitate workshops and strategic sessions for alignment
• Create detailed consolidation playbooks with prioritization and execution guidelines
• Present findings and recommendations to executive audiences
• Ensure transparency, accountability, and momentum throughout project lifecycles

Qualifications and skills:

• 5+ years experience managing large-scale digital transformation or IT consolidation programs, preferably in top-tier consultancies
• Experience with media, publishing, or technology industries is a plus
• Comfortable working with C-level stakeholders and managing complex enterprise relationships
• Strategic, execution-focused, able to clarify ambiguity and drive action
• Proficient with enterprise SaaS landscapes and common tooling challenges
• Skilled in change management, governance, and business case development
• Familiar with agile methodologies and structured project management
• Excellent communication, presentation, and workshop facilitation skills
• Ability to balance strategic thinking with hands-on delivery
• Based in London or Berlin preferred; occasional travel across Europe may be required

Career growth opportunities:

• Lead future digital consulting and innovation projects in the media and technology sectors
• Join the MVPF extended leadership team

Why join MVP Factory/Ness?

Join a team that values enthusiasm, curiosity, and innovation. We foster a motivating and boundary-pushing environment, offering:

• Flexibility in scheduling (flex time)
• Remote-first working environment
• Diverse team with over 20 nationalities and a focus on inclusion
• Fun team activities including food, paddleboarding, off-sites, and workations
• Open feedback culture and continuous development

Plus, enjoy our office perks: snacks, drinks, team lunches, and a lively office playlist. We also have a strong FIFA game, dogs in the workplace, and Friday lunchtime burgers. Come and join us!