Client Engagement Manager

Round-Peg Solutions; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Une entreprise innovante, Round-Peg Solutions, recherche un Client Engagement Manager pour développer et gérer des relations avec des clients. Basé à Manchester, le candidat idéal aura un diplôme de niveau licence et d'excellentes compétences en communication, avec une expérience avérée dans la gestion de comptes. Ce poste offre une opportunité de carrière prometteuse dans un environnement dynamique et collaboratif.

Qualifications

• Capacité à discuter des exigences techniques des postes à pourvoir.
• Réussite dans la construction de relations positives avec les comptes clients.
• Motivation et organisation pour dépasser les objectifs de performance.

Responsibilities

• Développer les relations client et gérer les activités de recrutement.
• Atteindre les objectifs de revenus personnel à partir de chaque compte client.
• Collaborer avec l'équipe de livraison pour assurer un flot suffisant de candidats.

Skills

Communication

Organisation

Négociation

Empathie

Collaboration

Education

Diplôme de niveau licence ou expérience équivalente

Tools

Microsoft Office

Job description

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RPS Recruitment is a truly innovative recruitment business that has invested heavily in bespoke, state-of-the-art technology. This technology enhances our ability to source hard-to-find talent, expand our market share, place highly skilled candidates in ideal careers, and help you succeed as quickly as possible. If you are a genuinely ambitious, self-motivated individual focused on customer success and a great team player, we want to hear from you.

Based in our penthouse office suite in the heart of Manchester, we operate across the UK, EU, and USA. We hold exclusive agreements with some of the world's largest technology companies. We are now seeking ambitious, driven individuals who share our passion for making a real difference in the recruitment industry.

Responsibilities of the Client Engagement Manager:

• Develop existing client relationships across several accounts
• Engage with HR and Hiring Manager contacts within existing client accounts
• Manage recruitment activities and relationships with third-party/sub-tier recruitment organizations
• Attend client sites when possible to address recruitment issues and strengthen stakeholder relationships
• Achieve personal revenue targets from each client account
• Manage internal Technical Recruitment Consultants working within specified industries or client accounts
• Ensure each Technical Recruitment Consultant meets their revenue targets through opportunities from existing clients and new business activities
• Collaborate with the Candidate Engagement Manager and Delivery Team to ensure a sufficient volume of suitable candidates
• Gather high-value recruitment-related information from internal operations, existing clients, and other sources
• Deliver high-value information to the Business Development team to support future client growth within the sector

Key attributes and experience required:

• Degree level education or equivalent experience/aptitude
• Ability to communicate effectively with both senior and junior stakeholders internally and externally
• Ability to understand and discuss highly technical vacancy requirements and skillsets
• Confidence to hold senior-level and technical conversations with clients and candidates
• Proven success in building positive relationships across client accounts
• Success in negotiation, influencing, and providing proactive solutions
• Target-driven, organized, and successful in exceeding performance and revenue goals
• Excellent listening, understanding, empathy, and collaborative relationship skills
• Proficient in IT and Microsoft Office packages

The successful candidates will enjoy a no-nonsense environment where you can genuinely progress your career. You will be supported with advanced technology and resources, enabling you to be more effective and efficient than the competition. Our ongoing investment ensures your customers see real value in your relationships, leading to long-lasting, positive results. If you are a driven individual who shares our values and aspirations, please get in touch.