Client Director FTC

Sphere Digital Recruitment; East Midlands; Hybrid; GBP 70,000 - 77,000; Full time

Benefits offered by this job

10% discretionary bonus

Wellbeing fund

Headspace subscription

Uni Fund learning

Wellbeing days

Job summary

SMG is recruiting a Director-level Client Director on a maternity cover contract to lead the MMG client team and set strategic direction for a multi-million-pound business. The role builds strong senior relationships with Morrisons and brand partners while delivering high-impact retail media solutions.

You’ll oversee commercial performance, develop your team, and shape future MMG strategy as part of the Senior Leadership Team. Hybrid working with 2 days in Bradford.

Qualifications

• Senior client leadership experience in FMCG/retail or similar complex environments.
• Strong track record delivering revenue and profitability targets.
• Confident senior stakeholder management and relationship building.
• Budgeting, forecasting and financial management across P&Ls.
• Proven people leadership and team development skills.
• Strategic thinking with ability to set direction amid complexity.
• Clear, influential communication translating data into recommendations.
• Proactive, solutions-focused mindset and continuous improvement.

Responsibilities

• Own commercial performance of the Client Team against MMG revenue targets.
• Lead a team of ~32 to deliver high-performing client work.
• Build trusted senior relationships with Morrisons and partner brands.
• Set the standard for strategic planning, insight-led work and objectives.
• Coordinate MMG, SMG and Morrisons teams to deliver campaigns and reporting.
• Develop people, drive performance, progression and succession planning.
• Contribute to MMG's future as part of the Senior Leadership Team.

Skills

Senior client leadership

Commercial acumen

Stakeholder management

Financial management

People leadership

Strategic thinking

Communication

Problem solving

Job description

Location: 2x Days a Week in the Bradford office
Salary: From £70,000 + 10% discretionary bonus
Level: Director

Who are we?

My client SMG is the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today's retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Client Director FTC Maternity Cover (1 Year) to join our MMG team.

Lead the MMG Client Team, setting the commercial and strategic direction for a multi-million-pound business while delivering standout retail media solutions that drive growth for Morrisons and its brand partners.

What you'll do

• Own commercial performance across the Client Team, driving delivery against MMG's revenue and commercial targets.

• Lead and inspire a team of c.32, creating a high-performing culture that delivers brilliant, commercially effective client work.

• Build trusted senior relationships with Morrisons and partner brands, aligning priorities and identifying opportunities for growth.

• Set the standard for strategic planning, ensuring work is insight-led and delivers against both brand and Morrisons objectives.

• Bring teams together across MMG, SMG and Morrisons to deliver outstanding campaigns, insight, reporting and client service.

• Develop and grow your people, driving performance, progression, succession planning and strong leadership across the team.

• Help shape the future of MMG as part of the Senior Leadership Team, championing collaboration, culture and continuous improvement.

What we're looking for

• Experienced senior client leader, ideally with a background in FMCG, retail or a similarly complex client environment.

• Strong commercial acumen, with a proven track record of delivering revenue and profitability targets and managing complex P&Ls.

• Confident senior stakeholder manager, able to build trusted relationships and influence across clients, retailers and internal teams.

• Experienced in budgeting, forecasting and financial management, with the ability to turn commercial data into clear actions.

• Proven people leader, with experience building, motivating and developing high-performing teams.

• Strategic thinker, able to set direction, manage complexity and balance multiple priorities.

• Clear and influential communicator, comfortable translating data and strategy into compelling recommendations.

• Proactive and solutions-focused, with a continuous improvement mindset and the drive to unlock new opportunities.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don't meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We're looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it's not just about filling a role but building the future together.

10% discretionary bonus

£1,800 yearly wellbeing fund (on top of your salary!)

Free Headspace subscription

£500 yearly "Uni Fund" for learning

4 extra Wellbeing Days off per year

Annual Summer conference + year-round celebrations

4pm finishes every Friday

Flexible and hybrid working