Client Director

Bright Horizons Family Solutions, LLC.; Northampton; Remote; GBP 67,000 - 95,000; Full time

Job summary

A leading company in family solutions is seeking a Client Director to drive enterprise contract acquisitions. The role focuses on building trusted relationships with senior HR leaders, navigating complex sales processes, and leveraging Salesforce CRM tools. Candidates should have extensive experience in B2B sales, particularly within HR technology, and be adept at developing strategic business cases. This full-time position offers flexibility, competitive salary, and a rich benefits package.

Benefits

Flexible working and holiday entitlements

40% discounted childcare

Annual awards gala

Discounts on retailers, groceries, and more

Wellbeing resources

Qualifications

• 8-10 years of successful B2B sales, including enterprise-level deal closures.
• Experience in HR technology or related industries preferred.
• Skilled in managing complex, multi-stakeholder sales cycles.

Responsibilities

• Acquire new enterprise clients with high-value potential.
• Build and maintain relationships with senior HR leaders.
• Ensure smooth client handoff to account management.

Skills

B2B sales

Sales strategy

Stakeholder engagement

CRM proficiency

Consultative selling

Education

Bachelor's degree

MBA or relevant advanced degree

Tools

Salesforce

Job description

Client Director

Salary: From £67k per annum

Location: Remote with some travel to our offices in Northampton and London

Type: Full Time / 9,00am-5.30pm / Monday to Friday

Closing Date: 7th July 2025

Purpose of the Role

The Client Directoris a senior sales role in Bright Horizons' Work + Family division, focused on securing seven-figure enterprise contracts. Acting as a trusted advisor to senior executives, they bring market insights and strong business cases to demonstrate ROI.

Targeting Global Heads of Benefits and Chief People Officers, the role involves navigating complex sales cycles and building relationships across stakeholder groups. It requires strategic selling, close collaboration with Client Relationship Directors, and smooth handover from prospect to client. Using Salesforce CRM, the Client Director maintains disciplined sales practices while embodying Bright Horizons' HEART values in all interactions

What we can offer you

Our benefits include, but are not limited to:

• Flexible working and holiday entitlements
• 40% discounted childcare
• Annual awards gala
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you’d be a great fit to join one of our 300 nurseries across the UK. We’ve also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.

Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!

Responsible For:

Strategic Business Development

• Acquire new enterprise clients with high-value potential
• Create and execute account strategies with stakeholder engagement
• Build a strong pipeline using consultative selling
• Lead complex sales cycles from first contact to contract

Trusted Advisor Relationships

• Position as a strategic partner to senior HR leaders
• Share market insights and thought leadership
• Deliver executive presentations and strategic workforce discussions
• Engage cross-functional stakeholders (HR, Finance, Real Estate)

Business Case & ROI

• Develop data-driven business cases with internal teams
• Link client challenges to measurable outcomes
• Present ROI models to C-level decision-makers
• Tailor value propositions to client needs and industry trends

Sales Process & CRM Excellence

• Maintain Salesforce for all sales activity and forecasting
• Provide accurate pipeline updates and account intelligence
• Align sales efforts with established processes

Internal Collaboration

• Ensure smooth client handoff to account management
• Collaborate with internal experts throughout the sales cycle
• Contribute to service development and go-to-market strategies
• Share client feedback to enhance offerings

Education & Essential Experience

Sales Leadership & Performance

• 8–10 years of successful B2B sales, including enterprise-level deal closures
• Consistently exceeded seven-figure sales targets
• Skilled in managing complex, multi-stakeholder sales cycles
• Strong relationships with C-level and senior HR leaders

Industry & Market Expertise

• In-depth knowledge of HR benefits, wellbeing, and work-life solutions
• Experience selling to Global Benefits teams and Chief People Officers
• Proficient in ROI modelling and business case development
• Familiar with enterprise procurement and contract negotiation

Technical & Sales Proficiency

• Advanced Salesforce CRM user with strong opportunity management
• Confident presenter with executive-level communication skills
• Experienced in consultative and solution-based selling
• Skilled in financial modelling for service-based offerings

Education

• Bachelor's degree required; MBA or relevant advanced degree preferred
• Professional sales training or certification (e.g., Miller Heiman, Challenger Sale, SPIN Selling) strongly preferred
• Experience in professional services, HR technology, benefits administration, or related industries preferred

Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for! Please note, due to our sector all roles are subject to an Enhanced DBS. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.

We look forward to receiving your application!

If you experience any problems, please [e-mail] we will be happy to help.