Client Director

Dentsu; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Dentsu is seeking a Client Director in London to lead strategic delivery of paid media for client accounts. The role requires substantial experience in digital media and client leadership, focusing on innovative media strategies to drive growth.

Benefits

Flexible working arrangements

Competitive salary and benefits package

Qualifications

• Substantial experience in programmatic digital media.
• Understanding of media planning and buying.
• Strong background in client leadership.

Responsibilities

• Lead strategic and operational delivery of paid media.
• Oversee end-to-end management of client accounts.
• Manage senior client relationships and identify growth opportunities.

Skills

Media planning

Client leadership

Digital media strategy

Programmatic activation

Excellent communication

Job description

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

We're hiring for a Client Director as part of dentsu in London.

Purpose of the Role

The purpose of this role is to lead the strategic and operational delivery of paid media for key client accounts. As a trusted advisor, the Client Director is responsible for translating client business objectives into actionable media strategies, ensuring all resources are aligned to deliver high-performance digital campaigns that drive measurable growth. This role oversees the full end-to-end management of client accounts, from strategic planning through execution while maintaining strong senior relationships, identifying new growth opportunities, and ensuring commercial success. The Client Director plays a central role in managing and motivating their team, fostering a culture of accountability, collaboration, and continuous development. Working cross-functionally with internal stakeholders to evolve media solutions and ensure the seamless, profitable delivery of services that meet or exceed client expectations.

Key Responsibilities

• You will act as the strategic and commercial lead across a portfolio of high-profile accounts. This role is responsible for delivering against client objectives, driving innovation through addressable media, and leading a high-performing team to ensure excellence in execution and service delivery.
• You will serve as a trusted advisor to senior client stakeholders, translating business goals into actionable paid media strategies and overseeing end-to-end delivery across programmatic and paid social channels.
• You'll also manage senior client relationships, lead business reviews, and ensure delivery remains on track against commercial and strategic KPIs. You will mentor and guide media leads and specialists, fostering a culture of accountability, development, and curiosity.
• You will take ownership of the day-to-day business, including commercial oversight, strategic planning, and resource allocation. A key part of your remit will be identifying and unlocking growth opportunities through cross-sell, upsell, and innovation.
• Own the commercial performance of your accounts, including budget oversight, financial accuracy, and revenue growth through upsell and cross-sell.
• Work alongside the Client Partner and commercial leads to ensure resource allocation is optimized and margin targets are met.

Qualifications + Skills

• Substantial experience in programmatic digital media with a strong understanding of media planning and buying. Paid social knowledge is a bonus
• Previous Trading experience in Programmatic for any DSP would be a great advantage.
• A strong background in client leadership, digital media strategy, and programmatic activation.
• The ability to bring a balance of strategic thinking and commercial acumen, along with deep expertise in the addressable media landscape including DSPs, data strategy, and measurement.
• Excellent communication and presentation skills.
• Commercially and financially astute, able to run sustainable team structures.

What we offer

• This is a permanent role.
• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their best selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

#LI-dentsu

Location:
London

Brand:
Global Addressable

Time Type:
Full time

Contract Type:
Permanent