Client Director

HCLSoftware; England; On-site; GBP 90,000 - 130,000; Full time

Job summary

HCL Software is seeking a strategic leader for the Client Director / Market Maker role, responsible for driving growth and building strong client relationships. This position entails leading high-potential accounts and enhancing client satisfaction through innovative solutions and deep engagement at the C-suite level.

Benefits

Competitive Salary

Career Growth Opportunities

Dynamic Work Environment

Comprehensive Benefits Package

Qualifications

• Track record of exceeding sales targets through complex deals with Fortune 1000 clients.
• Experience managing multi-stakeholder enterprise accounts and long-term strategic engagements.
• Ability to engage and negotiate at the C-level.

Responsibilities

• Lead multi-year account strategies and execute client objectives.
• Engage with C-level stakeholders and solve real business challenges.
• Own the full sales lifecycle and ensure consistent revenue growth.

Skills

Enterprise Sales Expertise

Strategic Account Management

Executive Presence

Consultative Selling

Collaboration & Leadership

Job description

Client Director / Market Maker

Location: UKI

Company: HCL Software

About the Role

Are you a strategic leader who thrives on driving growth and building trusted client relationships? As a Client Director (CD) / Market Maker (MM) at HCL Software, you will lead a portfolio of high-potential, strategic accounts across our dynamic software portfolio. Your mission: elevate client satisfaction, expand business impact, and position HCL Software as a key partner in digital transformation.

This role demands a commercially astute, client-obsessed professional with strong enterprise sales experience, the ability to influence at the C-suite level, and a passion for delivering results.

Key Objectives

• Drive Growth: Expand HCL Software’s footprint and wallet share within strategic enterprise accounts.
• Champion Client Success: Understand evolving client needs and align our solutions to enable transformation and innovation.
• Foster Trusted Partnerships: Build long-term, executive-level relationships that position HCL Software as the partner of choice.
• Strategic Stewardship: Lead with insight and foresight, shaping multi-year plans that reflect both client ambitions and HCL’s strategic goals.

Core Responsibilities

• Account Leadership: Define and execute multi-year account strategies aligned with client objectives and market opportunities.
• Executive Engagement: Build and maintain deep relationships with C-level stakeholders, becoming a trusted advisor and thought partner.
• Solution Selling: Leverage HCL Software’s portfolio to solve real business challenges, driving high-impact, enterprise-scale opportunities.
• Team Orchestration: Lead virtual cross-functional teams across delivery, product, marketing, and sales to deliver a unified “One HCL” experience.
• Pipeline & Revenue Generation: Own the full sales lifecycle—from opportunity identification to closure—ensuring consistent pipeline health and revenue growth.
• Market Intelligence: Stay abreast of industry trends, competitor moves, and customer priorities to guide strategy and identify white-space opportunities.

Skills & Experience

• Enterprise Sales Expertise: Consistent track record of exceeding sales targets through complex, high-value ($1M+) deals with Fortune 1000 clients.
• Strategic Account Management: Deep experience managing multi-stakeholder enterprise accounts and leading long-term strategic engagements.
• Executive Presence: Ability to engage, influence, and negotiate at the C-level and across diverse functional areas.
• Consultative Selling: Adept at framing business issues, diagnosing challenges, and aligning HCL solutions to customer needs.
• Collaboration & Leadership: Proven ability to lead cross-functional teams and drive alignment across stakeholders and functions.

Key Competencies

• Leadership & Influence: Inspires confidence and motivates teams across levels and functions.
• Business Acumen: Strong understanding of enterprise IT environments, customer business models, and strategic priorities.
• Communication Excellence: Able to convey complex ideas with clarity, adapting messaging to different stakeholders.
• Problem Solving: Anticipates challenges and drives creative, data-informed solutions.
• Negotiation & Relationship Management: Builds trusted relationships and closes deals that create mutual value.

Personal Attributes

• Client-Obsessed: Relentless focus on customer success and satisfaction.
• Outcome-Driven: Energetic and focused on delivering measurable business results.
• Agile & Adaptable: Thrives in fast-paced, dynamic environments with shifting priorities.
• Integrity-Led: Operates with transparency, respect, and high ethical standards.

Join us in shaping the future of enterprise software. Bring your passion for growth, leadership, and innovation and make your mark with HCL Software.