Client Development Executive

A&O Shearman

City Of London

Hybrid

GBP 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Occupational pension scheme

Private medical insurance

Access to wellbeing services and gym

Holiday entitlement increasing with service

Job summary

A leading legal consultancy in London is looking for a Client Development Executive to enhance client relationships and manage the sales process in a dynamic environment. Ideal candidates will possess a proactive attitude, excellent communication skills, and a strong background in consultative sales. This full-time position offers competitive benefits and requires hybrid working arrangement, with at least 60% of time spent on-site.

Qualifications

Proactive attitude and ambition to succeed in a collaborative environment.
Experience in managing a consultative sales process with strong peer relationships.
Ability to thrive in a fast-paced, changing entrepreneurial environment.
Exceptional organisational skills with attention to detail.

Responsibilities

Manage the end-to-end client sales process and qualify new leads.
Build and maintain strong client relationships and satisfaction.
Coordinate consultant placements and manage associated logistics.
Support the planning and execution of client development events.

Skills

Proactive attitude

Excellent communication skills

Organizational skills

Experience in consultative sales

Job description

Overview

Join to apply for the Client Development Executive role at A&O Shearman.

PEERPOINT BY A&O SHEARMAN

Peerpoint is a fast-growing, entrepreneurial business that is looking for an ambitious Client Development Executive with a 'can do' attitude to join the team and help drive an exciting next phase of growth for the business. Peerpoint is a global platform for legal talent, launched by A&O Shearman to offer clients a more innovative solution to support in-house skill gaps and capacity constraints.

Since its launch over a decade ago, Peerpoint has experienced tremendous success that has seen it become one of the market leaders providing top-tier consultant lawyers to leading financial institutions and corporates. Peerpoint is a truly unique business that offers the opportunity to work in a dynamic, entrepreneurial, fun environment where you can have a direct impact on the success of the business but with the support, investment and benefits of one of the world's leading law firms.

Role purpose

The Client Development team is a commercial team with a fantastic team spirit. We are looking for an intellectually curious, commercially astute and client-focused individual to join us for this very exciting next phase in the business' growth. If you are excited by the prospect of working directly with Heads of Legal to help deliver resourcing solutions for their teams, if you like to see the impact of your work and enjoy working in a collaborative and team-focused environment then we would love to hear from you!

The Client Development team is responsible for managing the end-to-end client sales process, which includes: sourcing and effectively qualifying new client leads; pitching to clients for business; establishing new and long-term client relationships; taking the client brief; sourcing suitable legal consultants; negotiating commercial terms; and closing the deal. It is a fast-moving process that requires an individual with drive, tenacity, strong organizational skills and excellent client management ability.

Key Responsibilities

Proactively identify and research potential client organisations, focusing on in-house legal teams within leading global businesses:
Utilise web-based tools, databases, and social media platforms to generate and qualify new business leads.
Maintain and update a comprehensive pipeline of prospects, ensuring accurate records of all interactions and opportunities.
Support the planning and execution of client development events, including webinars, roundtables, and networking sessions.
Conduct pre-event research to identify and engage target attendees, ensuring high-quality participation from relevant organisations.
Prepare briefing materials and background information to maximise event impact and follow-up opportunities.
Leverage CRM systems and other digital platforms to track client interactions, manage leads, and monitor the progress of business development activities.
Work closely with Client Development Managers to understand client requirements and organisational culture.
Assist in the placement of legal consultants by identifying suitable candidates and facilitating introductions to in-house legal teams.
Coordinate the logistics of consultant placements, ensuring a seamless process for both clients and consultants.
Present suitable opportunities to consultants, providing detailed information and guidance throughout the selection process.
Maintain regular communication with consultants and clients to monitor satisfaction and work with Client Development Managers and the Head of Market to address any issues that arise.
Contribute to the creation and delivery of marketing materials tailored to client audiences, including presentations, proposals, and case studies.
Alongside colleagues, represent the firm at industry events and client meetings, promoting the value of the firm's legal consultancy services.
Support digital marketing initiatives, including social media campaigns and website content updates.
Build and nurture long-term relationships with clients, acting as a key point of contact for ongoing support and service delivery.
Gather feedback from clients and consultants to inform continuous improvement of services.
Monitor client satisfaction and proactively address any concerns to ensure a high standard of service is maintained.

Who we are looking for

Proactive attitude with the drive and ambition to succeed and a collaborative, solutions focused mind-set
Experience delivering excellent client service and building strong peer to peer relationships in a consultative sales role
Ability to thrive in a fast paced and constantly changing entrepreneurial business
Experience successfully managing a sales process and leading on complex negotiations
Excellent communication skills, with an engaging and sophisticated writing style
The passion and commitment to deliver to the highest standard for our clients and consultants
Entrepreneurial outlook and passion for continually improving processes and client delivery to ensure we are at the forefront of providing a market leading client experience
Exceptional organisational skills with a meticulous eye for detail

If you require additional support at any stage of the recruitment process due to a disability or a health condition, please contact a member of our recruitment team who will work with you to provide any adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time (i.e. three days per week for a full time role) in accordance with our hybrid working policy.

Seniority level