Client Development Director

M3 Global Research; London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

An innovative healthcare communications agency is seeking a dynamic professional to join their Commercial team. This exciting role focuses on expanding the client base by sourcing new business opportunities and managing existing accounts. You'll leverage your extensive experience in the healthcare sector to tailor services to client needs, generate proposals, and close deals. With a strong emphasis on commercial acumen, this position offers a unique chance to drive growth and make a meaningful impact in healthcare marketing. Join a forward-thinking team dedicated to transforming healthcare communications.

Qualifications

• 5+ years in a healthcare marketing agency or pharmaceutical company.
• Strong network within the pharma/healthcare industry.

Responsibilities

• Sourcing and contacting new businesses to sell services.
• Managing existing accounts and leading commercial aspects.

Skills

Commercial Experience

Client Relationship Management

Proposal Development

Lead Generation

Negotiation Skills

Communication Skills

Understanding of Healthcare Sector

Job description

Company Description

About the Business Division:

This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas: Media Buying, Creative and Content, and Email. The team currently employs 32 staff. This is supported by Data4NHS, providing one of the largest GDPR-compliant email databases of Healthcare Professionals (HCP) in the UK.

Job Description

Overview

The role is a new position within the existing Commercial team, reporting to the Commercial Director. Approximately 70% of the role will involve sourcing and contacting businesses and brands where ONEHealth currently has no presence to sell our services. The remaining 30% will focus on managing a small portfolio of existing accounts, leading on all commercial aspects including annual tactical planning, and conducting regular meetings with the Media and Account Management teams to maximize opportunities for both ONEHealth and the clients.

Main Duties and Responsibilities

1. Business understanding: Understand clients’ business sectors, monitor competitors, and gain insights into their needs to identify how ONEHealth can support them.
2. High level of commercial acumen: Identify client needs and tailor our services accordingly.
3. Proposal generation: Seek out new business opportunities, especially within white space pharma clients, and lead proposal development with the team.
4. Lead generation: Use platforms like LinkedIn, attend industry events, and develop new leads.
5. Closing business: Focus on negotiation and securing deals.
6. Forecasting: Maintain and update the sales pipeline and provide accurate sales forecasts regularly.

Qualifications

• 5+ years of commercial experience in a healthcare marketing agency or pharmaceutical company, delivering multi-channel digital communication solutions.
• Existing network within the pharma/healthcare industry.
• Confidence and enthusiasm to present ONEHealth’s offerings to clients.
• Proven ability to generate face-to-face meetings with clients.
• Proactive attitude and drive for commercial success.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer relationship skills with a track record of maintaining client relationships.
• Ability to adopt a consultative, needs-based approach to sales and build rapport with stakeholders.
• Knowledge of the ABPI code of conduct.

Additional Information

About M3 EU:

M3 EU leads healthcare innovation, offering digital solutions across healthcare, life sciences, and pharmaceuticals. Since 2000, we have grown significantly, driven by our mission to leverage the internet for a healthier world and more efficient healthcare systems.

Our trusted digital platforms connect physician communities worldwide, enabling impactful medical education, job placement, and market research. We foster a dynamic, innovative work environment where every team member contributes to advancing global health.

Joining M3 EU offers a chance to be at the forefront of healthcare innovation, shaping the future in a meaningful career and making a real difference in healthcare. Embrace the opportunity to drive change with M3 EU.

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