Client Development Assistant

Pinsent Masons; Belfast City District; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Pinsent Masons seeks a Client Development Assistant to support the Client Development Manager in handling a portfolio of priority clients and relationships across sectors. You will help deliver a seamless client experience and engage with relationship teams to drive growth.

The role offers exposure to strategic client programmes, with opportunities to contribute to sector-focused client development activities and relationship plans. It supports a hybrid model from multiple UK offices.

Qualifications

• Experience in a professional services legal, or related industry is preferred.
• Experience supporting key account management and client administration.
• Experience recording notes and actions from meetings.
• Experience maintaining client reporting and pipeline management.
• CRM systems such as InterAction are advantageous.
• Strong MS Office and reporting skills.

Responsibilities

• Support the Client Development Manager in managing a portfolio of client relationships across sectors.
• Assist in delivering sector-focused client development activity and programmes.
• Prepare client reporting, track actions, and maintain CRM and pipeline records.
• Coordinate with relationship teams and senior stakeholders across the firm.
• Support bids, proposals, or client development initiatives.

Skills

Administrative skills

Key account management

Client development

CRM systems

MS Office

Multitasking

Tools

InterAction CRM

Job description

Edinburgh, London, Glasgow, Belfast, Manchester, Leeds, Aberdeen

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work, working in an open and supportive environment to deliver outstanding results.

Our people are our success, and we work as one team.

Job Description

We are recruiting a Client Development Assistant (known internally as the Sector Client Assistant) to support the Client Development Manager in managing a portfolio of client relationships across various sectors, delivering a seamless experience for priority clients and relationship teams, and supporting the execution of sector-focused client development activity.

Successful applicants will have the opportunity to work closely with senior stakeholders across the firm, gain exposure to strategic client programmes and contribute to the delivery of client relationship plans that support business growth.

This role can be based out of Edinburgh, London, Glasgow, Belfast, Manchester, Leeds or Aberdeen and our standard working hours are 9.30am-5.30pm. We operate a 3 days in the office, 2 days from home working model; however, as an inclusive employer, we are willing to consider any flexible working requests.

Candidate Overview

• Experience working within a professional services legal, or a relevant adjacent industry, with exceptional administrative skills.
• Experience supporting key account management, client development or client administration activities, including recording notes & actions from meetings.
• Experience preparing client reporting, tracking actions and maintaining operational or pipeline management systems – experience of using CRM systems such as InterAction would be highly advantageous.
• Experience coordinating multiple stakeholders and managing competing priorities.
• Experience supporting bids, proposals or client development initiatives.
• Strong Microsoft Office skills, including producing reports, presentations and supporting documentation.
• Proactive approach with the ability to work independently and collaboratively.

Our Strength Lies In Our Differences

We are a top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.