Client Deployment Lead, AI (EMEA)

TheSoul Group; Greater London; Remote; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Remote work within EMEA

Travel to client sites 30–60%

Performance bonus

Job summary

TheSoul Group is pioneering AI-native transformations for mid-market companies. We seek a Client Deployment Lead, AI to embed with leadership teams, own client relationships, and drive real business outcomes on the ground.

Based anywhere in EMEA, you will work remotely with regular on-site client visits, build automations and data workflows, and lead deployments end-to-end with hands-on leadership and a clear impact on client metrics.

Qualifications

• 7–10 years as a senior contributor leading large-scale transformations.
• Proven track record shipping end-to-end deployments and owning P&L impact.
• Hands-on AI builder with ability to prototype agents and data workflows.

Responsibilities

• Own the client relationship through to the CEO and executive steering committee.
• Run the transformation cadence with weekly reviews and quarterly business reviews.
• Lead end-to-end deployment with hands-on platform work and direct remote engineers.
• Prototype against real client data and direct remote engineers for deeper engineering.
• Deliver measurable business outcomes with client sign-off.
• Manage 2–3 concurrent engagements as deployments mature.
• Codify methods after deployments to speed up future work.
• Travel 30–60% to client sites in EMEA.

Skills

Senior IC

Client relationship

AI builder

End-to-end deployments

P&L/Transformation

Stakeholder management

Job description

TheSoul Group is a global media company with over a decade of experience building and operating digital businesses at scale. With a presence across 60 platforms, content distributed in 21 languages, and more than 100 billion monthly views, we have established one of the largest and most operationally sophisticated media footprints in the world. Our remote-first team, spanning 85+ countries, has grown by solving — at real scale — the exact organisational and operational challenges most companies struggle with.

That operational depth is the foundation of Valis — TheSoul Group’s brand new business and AI platform that turns mid-market companies into AI-Native organisations. Valis is built for companies of 200–2,000 employees that are drowning in information fragmentation: decisions delayed because data lives across five different tools, institutional knowledge locked in people’s heads, management running on monthly reports instead of real-time intelligence.

What Valis builds inside each client is a three-layer operating system: a live connection to all the company’s software, an institutional knowledge base that captures every decision, org change, and operating pattern in real time, and a layer of encoded judgment — built from watching how that specific company’s management team actually thinks — that makes every AI answer company-specific rather than generic.

Valis is now scaling its deployment to mid-market companies across Europe and the US, and we are seeking a Client Deployment Lead, AI to embed with mid-market leadership teams and make their AI-Native transformation real on the ground. You own the result: the client relationship, the rollout, and a business outcome the client’s own finance team can verify. And you build it hands-on — the automations and agents behind the first win are yours, with remote engineers alongside you for the deeper platform work.

Responsibilities:

• Own the client relationship through to the CEO and the executive steering committee, and earn the organisational trust that makes a rollout actually move.

• Run the transformation cadence: weekly reviews, monthly value reviews against the agreed baseline, and quarterly business reviews.

• Drive a fast, fixed-scope first win on the client’s real data, then lead the full rollout end to end — leadership first, then the wider team, through adoption, sign-off and handover.

• Build hands-on: configure the platform, assemble the automations and agents, and prototype against real client data yourself. Spec and direct remote engineers for what genuinely needs deeper engineering.

• Be personally accountable for a measurable business result against a baseline agreed at kick-off, confirmed by the client.

• Carry 2–3 concurrent client engagements as each deployment matures and stabilises.

• Codify the method after each deployment so the next one requires less ramp-up.

• Based anywhere in EMEA, working remotely, with regular on‑site travel to clients (~30–60% of your time).

• 7–10 years as a senior individual contributor — Engagement Manager level at a top-tier strategy firm, or a proven in‑house transformation operator who has run deployments themselves rather than overseen them.

• A track record of owning real outcomes — you have moved a P&L or shipped a transformation end to end, not just advised on one. You can point to a specific result, how it was measured against a baseline, and who on the client side signed it off.

• Hands‑on AI builder. You personally build agents, automations and data workflows and prototype against real data. This is a requirement, not a bonus — we will ask you to walk us through things you have built yourself.

• Credibility in the room with a mid‑market CEO and their leadership team, and the ability to earn organisational trust quickly.

• You thrive in ambiguity — operating effectively with incomplete information, shifting requirements, and no fixed playbook.

• Compensation: A competitive base calibrated to your market and seniority, plus a performance bonus tied to delivered outcomes.

• Authority: Real decision rights and an interim‑executive mandate inside the client where granted. You own the result.

• Location: Remote within EMEA, on‑site with clients during active deployments (~30–60%).

• Why AI makes this seat more valuable, not less: Valis automates the coordination, reporting, and status layer of a company. This role sits on the other side of that line: client trust, judgment under ambiguity, and accountability for a real outcome are exactly what don’t automate. As the platform gets stronger, the seat compounds in leverage — it doesn’t erode.