Client Delivery Co-ordinator

CRH; Clevedon; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Life Cover

Pension

Sick pay policy

Minimum of 25 days holiday

Mental Health support programs

Flu Vaccines

DSE Eye Tests

Job summary

A leading global water management solutions provider is seeking a Client Delivery Co-ordinator located in Clevedon, UK. This role is essential for coordinating post-order activities for Stormwater Management products, requiring strong administrative skills and effective communication. Candidates will be engaging with suppliers and customers, ensuring requirements are met efficiently. The position offers a hybrid working model and a competitive salary, along with various employee benefits including life cover and pension contributions.

Qualifications

• Good communication skills, both written and verbal.
• Experience in a fast-paced environment is an advantage.

Responsibilities

• Coordinate Stormwater post-order duties and liaise with customers.
• Raise final sales invoices upon delivery.
• Negotiate with vendors for the best deal.

Skills

Strong administrative skills

Experience using databases/CRM systems

Excellent organisation and attention to detail

Good numerical skills

Confidence speaking with customers and suppliers

Ability to work at pace

Polite/professional telephone manner

Teamwork

Sales invoice experience

Job description

Client Delivery Co-ordinator

Company: Hydro International, a CRH Company

Location: Clevedon, North Somerset, United Kingdom

Employment Type: Full Time, Permanent (Hybrid Working – 3 Days in Office)

Seniority Level: Entry Level

Industry: Water Management Solutions

About Us

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, we serve customers in more than 40 countries.

Role Overview

Primarily responsible for assisting/ coordinating the post‑order process for our full range of Stormwater Management products. Good communication skills, both written and verbal, are essential as the role involves interaction with suppliers, logistics providers and customers to ensure their requirements are met.

Key Competencies

• Strong administrative skills
• Experience using databases/CRM systems (NAV, CRM experience beneficial)
• Excellent organisation and attention to detail
• Good numerical skills for checking orders and invoices
• Confidence speaking with customers and suppliers by phone and email
• Ability to work at pace in a busy environment to meet strict deadlines
• Advantage: experience in a fast‑paced environment such as manufacturing or merchant services
• A polite/professional telephone manner
• Working as part of a team is essential
• Sales invoice experience

Key Responsibilities

• Carry out Stormwater post‑order duties, administer all relevant paperwork for orders received, place orders and coordinate requirements with suppliers and logistics providers, update the database, and liaise with customers regarding delivery dates, outstanding monies and technical information.
• Raise final sales invoices to customers upon delivery.
• Send customers proof of deliveries as requested.
• Negotiate with vendors to obtain the best possible deal for Hydro International and its customers.
• Communicate with customers and vendors to coordinate delivery by telephone or e‑mail as required.
• Perform duties in accordance with all relevant legislation, including the Health and Safety at Work Act, ISO 45001, BS EN ISO 9001 and 14001.
• Other duties reasonably required by the company.

Benefits

• Life Cover
• Pension
• Sick pay policy
• Minimum of 25 days holiday per annum + Bank Holidays
• Mental Health First Aiders & Support programmes
• Flu Vaccines
• DSE Eye Tests
• Additional Mental Health support programmes

What Hydro International Offers You

• Culture that values growth, development and internal promotion.
• Highly competitive salary package.
• Comprehensive secondary benefits.
• Significant contribution to pension plan.
• Excellent opportunities to develop and progress with a global organisation.

Equal Opportunity Employer

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Contact

Please contact our recruitment team at [e-mail]. Candidates must apply through our job portal; we do not accept applications submitted via email for GDPR purposes. We do not accept candidate introductions for this position from recruitment agencies unless instructed by our recruitment team.