Client Coordinator

Adecco; Loughborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the Pharmaceuticals industry is seeking a dynamic Client Coordinator in Loughborough. In this role, you will develop strong relationships with clients, manage accounts, and enhance customer experiences in a supportive environment focused on personal growth and development.

Benefits

Commitment to Personal Development

Supportive Environment

Collaborative Team

Qualifications

• Excellent attention to detail.
• Ability to handle confidential information with integrity.
• Strong organisational skills.
• Enthusiastic about learning.

Responsibilities

• Build and nurture relationships with customers.
• Manage customer accounts and handle queries.
• Drive change and improve operational efficiency.

Skills

Interpersonal Skills

Proficiency in Microsoft Office

Time Management

Flexibility

Positive Attitude

Job description

Role: Client Coordinator!
Location: Loughborough
Contract Type: Permanent
Working Pattern: Full Time

Are you ready to take your career to the next level in the exciting world of Pharmaceuticals? We are looking for a dynamic Client Coordinator to join our award-winning team! This is your chance to make a real impact and enhance customer experiences while working in a supportive environment.

What You'll Do:
As a Client Coordinator, you will play a pivotal role in delivering exceptional service to our customers and maintaining strong relationships with colleagues and third parties. Your tasks will include:

Building and nurturing interpersonal relationships with customers and team members.
Collaborating effectively with your peers, supporting various departments as needed.
Managing customer accounts, handling orders, queries, and complaints via multiple channels, including telephone, email, Live chat, and WhatsApp.
Proactively driving change and problem-solving to enhance operational efficiency.

What We're Looking For:
We need someone who is not only detail-oriented but also possesses the following skills and qualities:

Strong Interpersonal Skills: Communicate confidently and effectively with colleagues and customers alike.
Proficiency in Microsoft Office: Be highly competent in IT skills and eager to learn new systems.
Time Management: Demonstrate excellent planning skills with the ability to multitask effectively.
Flexibility: Adaptable working hours, including the willingness to work additional hours during busy periods.
Positive Attitude: Bring reliability and a willingness to learn and develop.

Key Requirements:

Excellent attention to detail in all aspects of customer service operations.
Ability to handle confidential information with integrity.
Strong organisational skills to manage fluctuating workloads.
Enthusiastic about learning and absorbing information accurately.
Proactive in driving change and showing initiative in problem-solving.

Why Join Us?

Commitment to Personal Development: We believe in continuous learning and offer opportunities to grow your skills.
Supportive Environment: Be part of a friendly team that thrives on collaboration and mutual support.
Exciting Industry: Work within a dynamic field that is both challenging and rewarding.

If you're looking for a challenging yet fulfilling opportunity and possess the qualities we seek, we want to hear from you! Join us in creating exceptional customer experiences while advancing your career in Pharmaceuticals and Medical Aesthetics.

Apply Now!
Take the next step in your professional journey and become a key player in our success story. We can't wait to meet you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.