Client Collaboration Services Specialist

Ryder Reid; London; Remote; GBP 55,000 - 70,000; Full time

Job summary

Join a prestigious international law firm as a Client Collaboration Services Specialist in a remote position. This role involves collaborating with legal teams to enhance service delivery. You will be vital in utilizing technology to improve communication and working processes, ensuring that client and attorney needs are effectively met.

Qualifications

• Required law experience in a firm delivering legal and/or technical services.
• Strong familiarity with litigation processes.
• Basic knowledge of HTML and/or graphical web design programs is desirable.

Responsibilities

• Collaborate with legal teams to analyze lawyer and client requirements.
• Design and implement content sharing and collaboration strategies.
• Provide support and training to legal teams.

Skills

Organizational skills

Interpersonal skills

Verbal communication skills

Written communication skills

Confidence in public speaking

Education

Four-year degree from an accredited college or university

Tools

Microsoft Office

HTML

Job description

London

Remote

GBP 55,000 - 70,000

Client Collaboration Services Specialist / Remote / Law Experience / Up to £70,000

A unique and exciting opportunity to join a prestigious international law firm with a significant presence in London. This is a remote role offering up to £55,000 depending on experience and location. Experience in a law firm delivering legal and/or technical services is required.

The Client Collaboration Services Group is responsible for designing, configuring, and supporting the firm's extranets, as well as identifying and delivering other collaborative legal service solutions for attorneys and clients.

This position contributes to firm-wide initiatives by collaborating with various groups, including the Project Management Office, Information Technology, Innovation, CaseStream, and Records Departments.

Key Responsibilities:

1. Collaborate with legal teams to analyze lawyer and client requirements.
2. Use firm tools to design and implement content sharing and collaboration strategies.
3. Research other file-sharing and collaboration tools on the market to ensure the firm understands offerings from third-party providers.
4. Provide knowledgeable and responsive support to legal teams.
5. Offer training to attorneys, staff, and clients. Write and edit training documentation.
6. Test and document new technologies and processes.

Knowledge, Experience, and Education:

1. Four-year degree from an accredited college or university.
2. Strong familiarity with litigation processes.
3. Technical sophistication and working understanding of information systems environments and web-based technologies.
4. An in-depth understanding of Microsoft Office tools.
5. Basic knowledge of HTML and/or graphical web design programs is desirable.
6. Excellent organizational and interpersonal skills, including strong verbal and written communication skills.
7. Confidence in public speaking and presentations.

Due to high application volume, we cannot respond to all inquiries. If you do not receive a response within 72 hours, please assume you have not been shortlisted at this stage. Thank you for your application.

Ryder Reid Legal is a recruitment specialist with over thirty years of experience connecting legal talent with leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies:

https://uk.linkedin.com/company/ryder-reid-legal