Client Cash Team Leader

Fin Search; Leeds; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A prestigious financial services business in Leeds is seeking a Client Cash Team Leader. This permanent position involves coaching a team to ensure high-quality client services, managing workloads, and liaising with clients while adhering to FCA guidelines. The role offers excellent benefits including a competitive salary, generous annual leave, and a contributory pension scheme.

Benefits

25 days annual leave plus bank holidays

Generous contributory pension scheme matched up to 8%

Private medical insurance

Life assurance x 4

Employee assistance programme

Travel loans

Cycle to work scheme

Retail discounts

Salary sacrifice scheme for dental insurance and healthcare cash plan

Qualifications

• Experience in a staff supervisory/team leader role.
• Background working in a regulated environment, e.g., financial services or legal.
• Excellent interpersonal skills and exceptional attention to detail.

Responsibilities

• Coach and support team members to ensure high quality service.
• Manage workload for effective resource allocation.
• Liaise with clients and resolve complex queries.

Skills

Interpersonal skills

Attention to detail

Job description

Fin Search are recruiting a Client Cash Team Leader on a permanent basis for a prestigious financial services business based in Leeds.

The business is operating a hybrid working model - 3 days in the office and 2 days at home each week.

This role will be responsible for coaching and supporting the training and development of the members of the team to ensure clients are receiving a high quality service at all times by passing on knowledge and experience.

Duties will include, however are not limited to, managing workload to ensure resources are allocated correctly, building and maintaining robust controls, liaising with clients and resolving complex queries, looking for opportunities to streamline existing processes, whilst working FCA guidelines and timelines.

The successful candidate will:

• Have worked in a staff supervisory/team leader role previously
• Have worked in a regulated environment previously - financial services, legal by ways of example
• Have excellent interpersonal skills
• Have exceptional attention to detail

37,000 - 40,000 + 25 days annual leave (plus bank holidays) and rising with service + generous contributory pension scheme matched up to 8% + private medical insurance + life assurance x 4 + employee assistance programme + travel loans + cycle to work scheme + retail discounts + salary sacrifice scheme to include dental insurance and healthcare cash plan + hybrid working model