Client Cash Ops Administrator – Leeds (6-Month FTC)

Interactive Investor; Leeds; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Group Pension

Life Assurance

Private Medical Insurance

25 Days Annual Leave

Staff Discounts

Well-being Fund

Retail Discounts

Flexible Benefits

Job summary

Interactive Investor in Leeds is seeking an Operations Administrator to join the Operations team. The role focuses on the effective processing of tasks within Cash, Settlements, Customer Accounts and related areas, ensuring adherence to policies and regulatory responsibilities.

You will work with internal teams and external stakeholders to provide high-quality service. The position is a 6-month fixed-term contract with a salary of £28,300 per year, offering the chance to develop experience in a

Responsibilities

• Timely processing of tasks and queries with a high degree of accuracy.
• Provide outstanding customer service to meet internal and external requirements.
• Make customer contact via appropriate mediums to enable straight through processing.
• Adherence to the regulations that apply to the area you are working in; escalate identified risks with accurate information.
• Be part of the departmental telephone query team to support all queries and requests from internal customers.
• Maintain the organisation’s first line of defence by ensuring adherence to business processes and procedures that are designed to meet regulatory standards.

Job description

Interactive Investor in Leeds is seeking an Operations Administrator to join the Operations team. The role focuses on the effective processing of tasks within Cash, Settlements, Customer Accounts and related areas, ensuring adherence to policies and regulatory responsibilities.

You will work with internal teams and external stakeholders to provide high-quality service. The position is a 6-month fixed-term contract with a salary of £28,300 per year, offering the chance to develop experience in a