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Client Care Coordinator (Bristol)

NHS

Bristol

On-site

GBP 24,000 - 27,000

Full time

22 days ago

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Job summary

An established industry player in healthcare is seeking a compassionate individual to join their team as a client guide. This role is more than just a receptionist; it involves connecting with clients during crucial moments and providing them with the support they need. You will play a vital role in ensuring clients feel comfortable and informed about their care choices. With a focus on personal development, you will receive all necessary training to thrive in this meaningful position. Join a dedicated team committed to empowering clients and making a significant impact in their lives.

Qualifications

  • Prior healthcare experience is beneficial but not essential.
  • Training is provided to help you excel in the role.

Responsibilities

  • Be the first point of contact for clients, providing guidance and support.
  • Manage phone consultations and greet clients warmly.

Skills

Interpersonal Skills
Communication Skills
Empathy

Education

High School Diploma

Job description

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Be the voice that welcomes, the guide that empowers, and the steady hand that supports.

We're looking for someone who thrives on connecting with people. As the first point of contact for our clients, you'll be more than just a receptionist; you'll be their trusted guide as they navigate important decisions about their care.

Your day will be rich and varied from taking phone consultations and processing vital information to warmly greeting clients in person. Each interaction is a chance to provide comfort, confidence, and calm in what can be a vulnerable time.

This isn't just a job; it's an opportunity to be part of something deeply meaningful. You'll join a caring team committed to empowering clients with informed choices. Prior healthcare experience is great but not essential; we provide all the training you need to excel.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly complement a great work-life balance.

Job responsibilities

For more information on the role, please refer to the following job description: Job Description.

£24,523.79 to £26,044.40 a year dependant on experience.

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