Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; West Oxfordshire; On-site; GBP 27,000; Full time

Job summary

A leading healthcare organization seeks a Client Care Coordinator. This role involves managing client interactions, ensuring smooth operations through administrative tasks, and providing support to clients making informed reproductive choices. Comprehensive training is provided.

Benefits

Competitive salary

Employer pension contribution

24/7 Employee Assistance Programme

Career development opportunities

Birthday Bonus day off

Qualifications

• Prior experience in healthcare is desirable, though not essential.
• Willingness to undertake comprehensive training.

Responsibilities

• Handle a variety of administrative tasks including phone consultations.
• Provide essential support and guidance to clients.
• Ensure seamless client care through data processing.

Skills

Communication

Empathy

Administrative skills

Job description

• Contract Type:Permanent
• Hours:Full time,37.5 hours per week
• Salary:£26,976.16 (depending on experience and skills)
  
  

What Can We Offer You

• Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
  
  

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

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