Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; Rotherham; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Rejoignez une entreprise innovante en tant que Client Care Coordinator, où chaque jour vous aurez l'occasion de faire une réelle différence dans la vie des autres. Dans un environnement de travail positif et collaboratif, vous soutiendrez les personnes dans le besoin, en veillant à ce que chaque interaction soit significative. Avec des opportunités de développement de carrière, une formation rémunérée et des avantages tels qu'une journée supplémentaire pour votre anniversaire, cette position offre un équilibre parfait entre vie professionnelle et personnelle. Ne manquez pas cette chance de contribuer à un centre de contact qui valorise votre impact.

Benefits

Carte de réduction Blue Light

Contribution à la pension de l'employeur jusqu'à 5%

Programme d'assistance aux employés 24/7

Reconnaissance de long service

Formation rémunérée

Opportunités de formation accréditées

Journée supplémentaire pour votre anniversaire

Avantages familiaux

Qualifications

• Cherche des individus empathiques avec d'excellentes compétences en communication.
• Doit avoir une attitude proactive et un désir sincère d'aider les autres.

Responsibilities

• Soutenir les gens dans les moments difficiles en tant que Client Care Coordinator.
• Créer un environnement positif et collaboratif où chaque interaction compte.

Skills

Empathie

Excellente communication

Attitude proactive

Job description

Imagine starting each day knowing you'll make a real difference in someone's life. That's how you can make an impact as a Client Care Coordinator.

Contract Details

1. Type: Permanent
2. Hours: 37.5 hours per week
3. Salary: Starting from £24,523.79 (increasing upon completion of competencies)

What’s in it for You?

In addition to a supportive work environment, we offer an impressive benefits package:

• Financial Reward: Perks through Blue Light discount card, up to 5% employer pension contribution, and Long Service Recognition
• Health and Wellness: Doctor Line for GP consultations, 24/7 Employee Assistance Programme, and Mental Health First Aiders
• Work-Life Balance: An additional day for your birthday, long service recognition, a set schedule, and family-friendly benefits
• Career Development: Paid training, accredited training opportunities, and potential for career progression

Role Overview

Make a real difference in people's lives as a Client Care Coordinator in our award-winning contact centre. This isn’t cold calling; you'll support people during their times of need, making every interaction meaningful. Our team prides itself on creating a positive, supportive environment where every conversation matters.

Candidate Profile

We are looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive, collaborative workplace, opportunities for growth, and a company that values your contributions.

Training and Working Arrangements

Your journey begins on 16th June 2025 with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). After 5 months onsite, you may transition to hybrid working. Shifts are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working). We may consider 30 hours per week to support work-life balance.

Application

Apply now to join a contact centre with a difference and start making a positive impact today!

For more information, please refer to the detailed job description: Job Description PDF