Client Assurance Administrator

simmons plus simmons; Bristol; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the legal sector seeks a Client Assurance Administrator in Bristol. This role involves supporting compliance efforts and maintaining essential documentation, ensuring high service quality and regulatory standards are met. Ideal candidates will possess strong organizational and communication skills, along with a background in administrative roles related to compliance and risk management. This position offers opportunities for personal growth within a dynamic work environment that values diversity and inclusion.

Benefits

Private medical insurance

Pension contribution

Bonuses depending on role/level

Qualifications

• Experience in a compliance, risk, or client services environment.
• Ability to handle confidential information.
• Team player with a proactive approach.

Responsibilities

• Maintain and organize client assurance documentation.
• Assist in scheduling client audits and track compliance requirements.
• Respond to client queries regarding compliance and assurance.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Problem-solving

Initiative

Education

Proven administrative experience

Tools

Microsoft Office Suite

Job description

Client Assurance Administrator page is loaded

Client Assurance Administrator

Apply locations Bristol time type Full time posted on Posted 4 Days Ago job requisition id JR101415

The role:

We have an exciting opportunity for a Client Assurance Administrator to join our Information Security department.

The Client Assurance Administrator plays a key role in supporting the delivery of assurance activities to clients, ensuring that all client-related compliance, documentation, and risk management processes are accurately maintained and executed. This role acts as a bridge between internal teams and clients, helping to uphold service quality, regulatory compliance, and contractual obligations.

What will you do:

• Maintain and organise all client assurance documentation, including audits, certifications, SLAs, and compliance reports.

• Assist in the coordination and scheduling of client audits, both internal and external.

• Track and monitor key client compliance requirements and ensure timely renewals or submissions.

• Collaborate with internal departments to gather necessary documentation and responses for client assurance needs.

• Maintain a repository of standard assurance materials.

• Support the creation and updating of assurance templates and client-facing materials.

• Respond to client queries related to compliance and assurance in a timely and professional manner.

• Participate in client onboarding to ensure assurance requirements are clearly communicated and fulfilled.

• Log and track issues related to client assurance and escalate as needed.

• Support the continuous improvement of client assurance processes and tools.

What we are looking for:

• Proven administrative experience, ideally in a compliance, risk, client services, or regulated environment.

• Excellent organizational skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to handle confidential and sensitive information.

• Proficiency with Microsoft Office Suite and document management systems.

• Ability to manage multiple priorities and meet deadlines.

• Strong interpersonal and client service orientation.

• Problem-solving and critical thinking.

• Initiative and accountability.

• High level of integrity and professionalism.

• Team player with a proactive approach.

Here at Simmons & Simmons:

Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone’s voice is heard from day one, irrespective of job title, qualification, or background. You’ll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.

Some key information:

• We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution.

• Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences).

• We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands.

• We bring together the best legal advice from our established legal teams with non-traditional capabilities via Simmons & Simmons Solutions that enhance, expand and differentiate the Simmons offering.

• We are proud to rank as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility.

• We have a range of social and sports committees, summer and winter parties and monthly get togethers.

• We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture.

• All UK offices have their own artwork collections – including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists.

• We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our Business Plan, shaping the future of our next-generation law firm.

Equal opportunities:

We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to:

• Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families.

• Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require.

• Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs.

• We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview.

We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team.

If you’re interested in finding out more about this position,please contact the Recruitment Team . To apply for the role, click on the link at the bottom of the page or visit our career page for more details.

About Us

Every day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world’s most complex challenges. We’re an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities.

A place for ideas, skills, ambition and innovation. For personal growth and professional challenge. For powering success through trust, respect, integrity and an unwavering commitment to quality.