Client Advisory Administrator

ABL Recruitment; Milton Keynes; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

ABL Recruitment in Milton Keynes is seeking a Client Advisory Administrator for a permanent, hybrid role. You will manage client cases from start to finish, review documents for completeness, and liaise with stakeholders to provide timely updates while maintaining high standards of data accuracy.

The role requires strong organizational skills, excellent written communication, and the ability to handle sensitive information with discretion.

Qualifications

• Experience in a professional administrative or client-facing role within a services environment such as legal, accountancy, financial services, insurance or consultancy.
• Excellent written communication and confidence dealing with clients.
• Strong organisational skills and the ability to manage multiple cases and deadlines.

Responsibilities

• Manage individual client cases from initial enquiry through to completion.
• Review documentation, identify discrepancies or missing information and follow up accordingly.
• Liaise with stakeholders, providing guidance and updates throughout the process.
• Maintain accurate records, ensuring all documentation is organised and up to date.
• Manage competing priorities and deadlines without compromising accuracy.
• Deliver a professional, responsive and discreet service to clients.

Skills

Administrative experience

Client communication

Attention to detail

Organisation

Job description

Milton Keynes | Hybrid working available following training

Permanent

Are you an experienced administrator with a background in professional services, looking for a role where your attention to detail, organisational skills and client communication abilities can make a genuine difference?

We are recruiting on behalf of an established specialist organisation for a Client Advisory Administrator to join its team in Milton Keynes.

This is a specialist, detail-driven role combining client communication, document management and case administration. You'll manage individual cases, review documentation, identify missing information and ensure everything is handled accurately and within required timescales.

Communication will be predominantly by email, with some direct client contact. Full training will be provided, giving you the opportunity to develop specialist knowledge and become a trusted point of contact for clients.

Key responsibilities for a Client Advisory Administrator

• Manage individual client cases from initial enquiry through to completion.
• Review documentation, identify discrepancies or missing information and follow up accordingly.
• Liaise with stakeholders, providing guidance and updates throughout the process.
• Maintain accurate records, ensuring all documentation is organised and up to date.
• Manage competing priorities and deadlines without compromising accuracy.
• Deliver a professional, responsive and discreet service to clients.

What we're looking for

We're particularly interested in candidates with previous administrative or client support experience within a professional services environment, such as legal, accountancy, financial services, insurance or consultancy.

You'll ideally have:

• Previous experience in a professional administrative or client-facing role.
• Excellent written communication skills and confidence dealing with clients.
• Exceptional attention to detail and a methodical approach.
• Experience handling sensitive information and detailed documentation.
• The ability to understand complex information and quickly develop specialist knowledge.
• Strong organisational skills and the ability to manage multiple cases and deadlines.

This is an excellent opportunity for someone who enjoys the structure and precision of professional administration but wants a role offering more than simply processing paperwork.

You’ll develop specialist expertise, build trusted client relationships and play an important part in helping clients navigate complex processes.

If you're an accomplished administrator from a professional services background looking for your next opportunity, we'd love to hear from you.