Client Advisor - Old Bond Street

Tiffany & Co.; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Global benefits

Pension plans

Paid time off

Job summary

Tiffany & Co. is seeking thoughtful, curious, and optimistic talents to deliver excellence and contribute to its legacy at Old Bond Street.

As Tiffany Client Advisors, you will welcome all clients, inspire them to dream, and build long-lasting personal connections while achieving individual and store sales goals. Flexible hours including non-traditional shifts may be required.

Qualifications

• Minimum 3 years of experience in luxury retail or client-related roles.
• Proven sales results and clienteling across omnichannel environments.
• Proficiency with luxury etiquette and client service standards.

Responsibilities

• Deliver unparalleled service and results that uphold luxury standards.
• Drive sales and client loyalty through proactive clienteling and personalized experiences.
• Collaborate with team to meet store sales goals and KPIs.
• Ensure compliance with Tiffany procedures and operational excellence.

Skills

Clienteling

Sales targets

Multilingual

Education

College/University degree

Graduate Gemologist (GIA) coursework

Tools

POS systems

Client tracking systems

Microsoft Outlook/Email

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.

It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.

As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections.

Thoughtful

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
• Demonstrate anentrepreneurialmindset to exceedsales objectivesandKPIs
• Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
• Ensure compliance withTiffany and LVMHprocedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference

Curious

• Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
• Connect with clients andteam members by asking strategic questions and establishing lasting relationships
• Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services)
• Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy

Your Profile

• Minimum3 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
• Experienced sales and clienteling professional in an omnichannel luxury environment
• Proven track record in achieving sales resultsand cultivating relationships with a diverse client base
• Passion for luxury retail environments; jewelry / watch expertise is a plus
• Collaborative team player with strong interpersonal and communication skills
• Thoughtful and service-orientedwith knowledge ofluxury etiquette
• Experienced in deploying sales strategies and clienteling initiatives
• Digitally-savvy and at ease with omnichannel tools
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred

• Proficiency in multiple languages
• A college/university degree
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.

Job Info

• Job Identification 63920
• Job Category Retail
• Posting Date 09/29/2026, 11:15 AM
• Locations Old Bond Street Retail