Client Advisor Full-Time m/f - London Soho

STONE ISLAND; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion retailer in Greater London is seeking a full-time Client Advisor for its Soho store. The role requires a passion for retail and client service, along with previous sales experience. Responsibilities include driving sales and supporting stock management. A strong knowledge of products and excellent communication skills are essential. Candidates who are digitally aware and fluent in English and another language are preferred. Join an innovative team dedicated to luxury fashion and client excellence.

Qualifications

• Experience in structured luxury fashion/retail companies is a plus.
• Passion for retail and client service.
• Ability to work in a fast-paced environment.

Responsibilities

• Drive sales and contribute to team results.
• Support stock management and visual merchandising.
• Assist in opening and closing the store.

Skills

Previous experience in sales roles

Strong communication skills

Fluency in English and another language

Digitally aware

Job description

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become the globally recognised icon of independent spirit, leadership, and innovation. Everyone at Stone Island observes our values, our inner compass, of self‑reliance, solidarity, material obsession and engineering mindset. We put our values into action, continuously proving and expanding our capabilities. We equip you with the best of material innovation, and place ourselves at the vanguard of product design. Our collective ambition, rooted in independence of thought, action, and spirit, which empowers each of us, creates opportunity for all of us. Opportunities to impact the business and your career. To take your passions as far as they can go. To be surrounded and inspired by people as committed as you. The chance to influence multiple industries, and global culture. The opportunity to build relationships that will shape your career and your life. We are Stone Island.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full‑time Client Advisor to join our team at the London Soho store.

The Day‑To‑Day

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and product specificities

BUSINESS

• Drives sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross‑selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store’s visual merchandising standards
• Opening and closing responsibilities

Key Qualifications

• Previous experience in sales roles
• Experience in structured luxury fashion/retail companies is a plus
• Previous international experience both in professional and non‑professional contexts
• Passion for retail, client service and the luxury fashion industry
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills
• Willingness to evolve in the organisation
• Fluency & sophistication in English, Mandarin, and another language is a plus
• Digitally aware and open to new ways of working
• Ability to work in a fast‑paced, changing environment

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.