Client Advisor/Commercial Account Handler

Marsh & McLennan Companies; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance firm in Manchester is seeking a skilled Client Advisor to manage client accounts and handle the full renewal process of commercial insurance. The role is hybrid, requiring at least three days in the office. Ideal candidates will have strong organisational skills and client-facing experience, with a background in commercial insurance. The firm offers opportunities for professional development in a diverse and inclusive environment.

Benefits

Professional development opportunities

Supportive leaders and inclusive culture

Range of career opportunities and benefits

Qualifications

• Proven experience of working on the full renewal process of commercial insurance programs.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• A good awareness of clients’ business and their insurance programmes.

Responsibilities

• Support Marsh Client Executives regarding placement strategy for insurance renewals.
• Request and review underwriting information on behalf of Commercial clients.
• Prepare and submit accurate market presentations.
• Utilise Marsh online trading systems to negotiate renewal terms.
• Collaborate with Client Executives to prepare client reports for renewals.
• Produce and/or request Insurer documentation.

Skills

Organisational skills

Client facing experience

Negotiation skills

Education

Cert CII qualification

Working towards ACII

Job description

Company:Marsh Commercial

Description:

We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Manchester office. This is a hybrid role that has a requirement of working at least three days a week in the office.

The role: Client Advisor (Account Handler)

This position would suit an experienced Account Handler/Client Advisor with a background in Commercial or Corporate insurance having worked in a Handler/Broker type role previously.

You will be responsible for maintaining your own book of business and handling the day-to-day activities including renewals, mid-term adjustments and handling any client queries.

We will rely on you to:

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk

• Request and review underwriting information on behalf of Commercial clients and understand their requirements

• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team

• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers

• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals

• Produce and/or request Insurer documentation

• Review and comment on Indemnity and Insurance clauses

What you need to have:

• Proven experience of working on the full renewal process of commercial insurance programs

• Excellent organisational skills with the ability to manage multiple enquiries simultaneously

• A good awareness of clients’ business, their business issues, insurance programmes and service plans

What makes you stand out:

• Dynamic with previous client facing experience

• The ability to remain calm under pressure and be able to work flexibly when required

• Cert CII qualified and working towards ACII is desirable

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#Hybrid

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.