Client Accounts Assistant

Lomond; Manchester; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading property agency in Manchester is looking for a Client Accounts Assistant. This full-time role involves receipting rental payments, processing deposits, and account reconciliation. Ideal candidates must have excellent customer service skills and be proficient in Word and Excel. Enjoy competitive pay between £24,000 and £26,000, along with comprehensive benefits. Join a diverse team that values your professional development and wellbeing.

Benefits

Smart spending app discounts

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Competitive base pay and bonuses

Loyalty celebrations

Pension scheme support

Funding for professional qualifications

Company socials

Responsibilities

• Receipting rental payments to our system.
• Processing deposit returns to tenants.
• Account reconciliation and bookkeeping.
• Facilitating quarterly NRL Tax payments to HMRC.
• Managing and submitting portfolio landlord reports.
• Ensuring building insurances are recorded correctly and facilitating payments.
• Managing Service charge payments on behalf of the landlords.
• Liaising with Government Deposit Schemes.

Skills

Excellent Customer Service Skills

Articulate thinker

Great Communicator

Word & Excel proficient

Job description

Overview

We believe great outcomes, begin with great people. Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Assistant. This is a full-time, permanent position based in Vimto Gardens, Manchester. You'll enjoy a standard work week of Monday to Friday, no weekend work! The salary ranges from £24,000 - £26,000.

Responsibilities

• Receipting rental payments to our system.
• Processing deposit returns to tenants.
• Account reconciliation and bookkeeping.
• Facilitating quarterly NRL Tax payments to HMRC.
• Managing and submitting portfolio landlord reports.
• Ensuring building insurances are recorded correctly and facilitating payments to insurance brokers.
• Managing Service charge payments on behalf of the landlords.
• Liaising with Government Deposit Schemes and Client Account Manager to add and release deposits correctly.

Qualifications

• Excellent Customer Service Skills
• Articulate thinker
• Great Communicator
• Word & Excel profficient

Benefits

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!