Client Accounts Administrator

CONNELLS GROUP; Leighton Buzzard; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein dynamisches Unternehmen sucht motivierte Accounts Administrators für ihr engagiertes Team in Leighton Buzzard. In dieser Rolle unterstützen Sie die Mietabteilungen, Landlords und Mieter, indem Sie sicherstellen, dass alle Kontodaten korrekt sind und die Gebühren richtig abgerechnet werden. Sie werden auch für die Bearbeitung von Mietverträgen, Rückzahlungen und die Kommunikation mit internen sowie externen Kunden verantwortlich sein. Wenn Sie eine Leidenschaft für exzellenten Kundenservice haben und gerne im Team arbeiten, könnte diese Position genau das Richtige für Sie sein.

Qualifications

• Ausgezeichnete Kommunikations- und Kundenservicefähigkeiten.
• Fähigkeit, unter Druck ruhig zu bleiben und Fristen einzuhalten.

Responsibilities

• Überprüfung von Kontodaten und Gebührenabrechnungen.
• Bearbeitung von Mietverträgen und Rückzahlungen.
• Verarbeitung von Rechnungen und Anfragen von Lieferanten.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

PC- und Technologiekenntnisse

Analytische Fähigkeiten

Stressresistenz

Education

Grundkenntnisse in Buchhaltung

Job description

Client Accounts Administrator

We are looking for motivated Accounts Administrators to join our busy Client Accounts team in in Leighton Buzzard.

Our Accounts Administrators provide support to our Lettings Branches, Landlords and Tenants. If you enjoy working as part of a team, are interested in accounts or administration and are dedicated in providing a high level of service, then this could be the role for you!

You will be responsible for:

• Check property, landlord & tenant details on client accounts computer system and ensure all charges for fees are correctly raised.
• Process renewals, terminations of tenancies and return of deposits.
• Perform other administration tasks related to the letting of properties.
• Process supplier invoices and handle queries from suppliers.
• Ensure all funds received are identified and allocated correctly.
• Process rents received and remit to landlord daily by Faster Payments & Cheque.
• Perform bank and fee reconciliations.
• Produce statements to landlords detailing transactions on account.
• Process requests from internal and external customers.
• Handle queries coming into the department via phone and email in a timely and professional manner.
• Be responsible for ensuring that all tasks carried out are in line with internal processes and meet current legislation.
• Ad hoc duties as required by line manager.

Your experience and skills will include:

• Excellent communication and customer service skills with the confidence to deal with challenging queries via phone and email.
• Excellent PC and related technology skills.
• Excellent writing skills.
• Good analytical ability.
• Ability to stay calm under pressure and work to tight deadlines.
• Flexible approach to working especially at peak times such as month end.
• Basic accounts/bookkeeping background an advantage but not necessary.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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